2/10 - Tồi
Sarai
Đi cùng gia đình và trẻ nhỏ
04/03/2026
Bedbugs. That’s all I have to say about the room. Obvious evidence of bedbugs existing in the room. When brought up to corporate, they forwarded me to the front desk assistant manager who gave me nasty attitude regarding my choice to go to corporate as if I was intentionally trying to undermine her or get her in trouble. She wouldn’t even switch my room or give me a refund and told me “if you’re unhappy with your service you can check out early”. Their “breakfast” is a few granola bars and muffins that you can get from Amazon Bulk AND they were basically gone within an hour and not refilled. Staff was kind and quick to tend to my needs and even the site manager eventually called to make things right with the room, switching my family to a different room. This room was much cleaner than the other and had no evidence of bed bugs, however, half the appliances didn’t work and even the phone had no cord to even plug into the wall. WOULD NOT RECOMMEND! This place makes Extended Stay America look bad. I’ve gone to many in my time and none of them were ever this bad. Which is weird considering they are minutes away from the airport. Do better.




Sarai
Lưu trú 10 đêm vào Tháng 2, 2026

































