Khách sạn Làng Tamuning

"非常に優しいスタッフの方々で心から感謝です。"

"Great place to stay with very friendly and helpful staff."

"Good "

"Room looks clean but found stuffs under the bed from previous occupants and air conditioning was not cold, we informed front desk about it but they just laughed about it like was a joke. I asked if the was cleaned before we checked in and was told not really"

"When we arrived at the hotel, we could not enter our room because it was locked from the inside. Because hotel staff said it would take awhile to open, I requested another room. They said that would also take some time to prepare another room. We decided to go to dinner and asked that they call us when there was either another room available or the door was opened. They didn't call us. When we returned the door had been opened so we used the original room. Overall the cleanliness was somewhat...

"good"

"布団にありが居ました！古い！"

"Service is greatly valued"

"Room furniture and in-room devices (clock, radio, safe box, lamps) are dusty and old. Limescale on faucet, bathtub etc. This is a 2 star hotel. Coin laundry room was very dirty, laundry machine and dryer are so old it actually made clothes smell. Elevator carpet and hallway carpet was probably not changed in years. With everyone coming from outside pool and dripping water it was better to use tiles, not carpet. This is not what customers expect from Hyatt after spending quite a lot of money to...