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"The hotel was in a perfect place to visit Lausanne. It’s was clean and had a great breakfast. My only issue was the front desk staff could be a little more friendly. 😐"

"This is my second time staying here. The rooms are large and clean. The staff are polite and helpful. "

"Very friendly staff. Lent us an adapter as we didn't realise Swiss plugs are different than the 2 pin Europe ones. Amazing location with beautiful views. Only stayed one night but would love to come back. "

"The overriding memory of this hotel is the friendly smiling staff. All of them, reception, bell boys, concierge, housekeeper and breakfast staff were exceptional. The hotel itself is beautiful and has been recently refurbished. I didn’t make it to the spa but friends say it was very nice. The location is also very good. "

"Amazing view with great location! Staff was very friendly and helpful as well"

"Mountain View was super impressive! Room was clean, and staff was very pleasant and accommodating. The ambience of the hotel brings you back to the charm and luxury of hotels in the past, without the large price tag. I would definitely stay there again."

"Great location and view, very friendly staff. Free travel card very useful for exploring the area."

"Breakfast menu was fresh every day. I did have difficulty attempting to make café Americano"

"The room was utilitarian--and fine--but the standout was the breakfast. It ended up being the finest breakfast we had across 6 hotels in Switzerland, Italy and Monaco. Location was also perfect, just up the hill from the train station and the waterfront."