Search Hotels Near Tbilisi Mall, Tbilisi

"For the price and location which is quite central, it is a great find. But staff not really well trained yet in terms of customer service. There was a strong smell of sewage coming from the drain in the bathoom. There is a water fountain on every floor which is a bonus. Didn't try their breakfast so cannot comment. Housekeeping partially made up the bed. Bathroom wasn't entirely cleaned and tidied. It has a lot going for it because of the decor and ambience and price but it lacks service standards which is a bit disappointing. "

"The staff was very friendy and helpful."

"I want to start from the beginning. Oto, who was at the front desk, was very nice, helpful, and welcoming. He explained everything in detail, which made us feel comfortable right away. I stayed for the weekend (2 nights) and booked a family room. The room was spotless, the shower worked perfectly, and the cleaning lady was extremely kind and helpful. The indoor pool was warm and clean. There was also a jacuzzi, small but very clean and my kids absolutely loved it. I also used the sauna and steam room and really enjoyed both; everything was clean and comfortable. One restaurant was open during our stay, and the food was very good. The staff there were pleasant, friendly, and professional. Overall, I truly enjoyed my stay. I was able to relax and had a wonderful time. I highly recommend this hotel, and if I could, I would give it 10 stars "

"Honestly, for the price over the new years and festive period, the overall return was good. The atmosphere here is unbeatable in the whole country, though unfortunately they do not clean the mens showers. I stayed two weeks and it was cleaned 0 times. They only remove left clothes and wash products from the bin. "

"Everything was amazing mainly the stuffs was very friendly and helpful."