Mocca Hotels offers relaxation and exploration. Unwind with massages, stroll the garden, and enjoy a full breakfast daily. The property features in-room WiFi, 30 meeting spaces, a bar, and a coffee shop for refreshments.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pool
Breakfast included
Spa
Parking included
Free Wi-Fi
Restaurant
Sign in to view eligible discounts and perks. More rewards for more adventures!
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
We should mention
This property does not have any lifts
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Mocca Hotels have a pool?
Yes, this property has a pool. Pool access is from 10:00 AM to 8:00 PM.
Is Mocca Hotels pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mocca Hotels?
Self-parking is free at this property.
What time is check-in at Mocca Hotels?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Mocca Hotels?
Checkout is at noon.
Where is Mocca Hotels located?
Located in Santa Cecilia, this hotel is 1.9 mi (3.1 km) from Tepozteco Pyramid, and within 12 mi (20 km) of El Tepozteco National Park and Galerias Cuernavaca Mall. Six Flags Hurricane Harbor Oaxtepec and Juan Soriano Museum are also within 16 mi (25 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Muy bien, sin embargo la polìtica que tienen el cobrar el descorche de botellas que ingresas a la habitaciòn no es muy lògica, tampoco es bueno que no cuenten con alguien que abra y cierre el portòn de la entrada del hotel y que sea el huesped el que lo haga, por ultimo considero importante que pongan caldera en la alberca y no solamente en el jacuzzi que està junto a la alberca.
Driving to this hotel was a little tricky, but from the moment we entered the gates, we were all amazed. Everything was clean, spotless, and perfectly zen. So many peaceful, intriguing details everywhere you looked.
Much care was taken when this boutique hotel was created. The staff was equally perfect and pleasant.
Basically, I must give this property my highest admiration. I hope to return soon.
Mark
Stayed 1 night in Nov 2020
Verified
8/10 Good
Diana
28 Sep 2020
Liked: Cleanliness, staff & service
Nos gusto la ubicación, muy tranquila la zona y se encuentra cerca de los principales lugares de interés. El personal muy amable y siempre dispuesto a ayudar, sin embargo, no estaba disponible el restaurante para comida/ cena y el estacionamiento es reducido.
Le regalamos a mis papás este viaje de fin de semana y quedaron muy contentos con el excelente servicio del hotel además de la vista y de las habitaciones super limpias.
Agradable lugar, excelente descanso, que es lo que buscamos, buen desayuno. no me gusto, que la alberca estaba muy fría el agua no fue posible utilizarla.
El hotel muy lindo y cómodo, el servicio brindado por el personal estuvo excelente con una grandisima atención y disponibilidad en todo momento, sin duda muy recomendable!!