"We had a really nice stay at Postcard Cabins in Roscoe, Western Catskills, NY. The cabin itself was wonderful! Everything was clean, cozy, and thoughtfully provided. We had everything we needed to enjoy our stay, and the overall atmosphere was exactly what we were looking for.
However, there was one major disappointment worth mentioning for future guests. We specifically booked the Signature Cabin, which was the highest and most expensive accommodation level offered, because we expected a little more in terms of comfort, privacy, and convenience.
Unfortunately, that wasn’t entirely our experience. While we noticed that several of the other cabins had parking directly next to them, our Signature Cabin required us to park elsewhere and walk up a significant number of very steep steps to reach it, carrying all of our belongings. This was something we were never made aware of during the booking process through Expedia.
Climbing that many steep steps was physically challenging. I actually had to stop along the way to catch my breath. Had we known about the parking situation and the number of stairs beforehand, we likely would have chosen a different cabin.
My biggest suggestion to management would be to clearly disclose these details during the booking process, especially for guests booking through third-party websites. A little transparency goes a long way and allows guests to choose accommodations that best suit their needs."
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