Khách sạn gần Hồ tại Castle Hills tại Dallas

"Great property"

"Very disappointing experience. The first red flag was the trash sitting outside the front entrance when we arrived. We tried to give it the benefit of the doubt and went inside — the lobby looked clean, so we decided to bring our luggage in. However, things quickly went downhill. When we got on the elevator, we noticed several dead roaches, which immediately made us uncomfortable. Once we reached the 3rd floor, there was no A/C at all in the hallway, making it feel hot and unpleasant. To make...

"Our favorite place to stay! Great location."

"The front desk people were very helpful. Went out of their way to sssist."

"We love this hotel. It is very clean and very well maintained. The staff is extremely friendly and the location is perfect while enjoying Grandscape in The Colony.."

"All staff were exceptional!"

"Team was great. Breakfast was very good."

"The rooms were quiet and clean. The staff was friendly and helpful. Though breakfast wasn't free, there were lots of delicious options. Parking was abundant."

"Cleanliness and great restaurants within walking distance"

"1 bedroom suite with balcony. The bedroom door wouldn't close and lock. The door was misaligned. In the tiny bathroom look up at the light it's not seated in the hole. The living room tv had to hard reset to get any channels for my daughter. Unit was spacious and clean. Front desk kinda keeps to themselves which is good for me. But other parents in the group didn't like it so much. Not that bad of a hotel. There was no do not disturb sign and still got no service after the first night. Had to...

"Staff upon check in was great. Room was clean and smelled great. The shower was nice and spacious but was built bad because a lot of the water drained out into the main bathroom, there was not lip to keep the water in the shower. We had to use all of our towels to soak up the run off in order to not have a slipping issue in the middle of the night. Luckily the towel cart was out that morning so we grabbed a few on the way by. The TV was difficult to use, didn't want to power on with the...

"The desk clerk is super friendly and was great the first time we stayed and we got to see him again! He just made the stay so nice!"

"Terrible water pressure, breakfast was individually wrapped muffins, property was under construction so everything was taped off."

"Good"

"The front desk picked up the phone, after midnight, and conversed with me. This is often a difficult expectation from other hotels. The front desk clerk seemed to care about my concerns to establish a late arrival, and seamless check-in, for my girlfriend (who had travel delays/difficulties). Thank you, sir, for the late night efforts."

"You won’t regret staying here!"

"Nice rooms and location. Staff very nice they even let us check out at 12. Loved location too"

"Excelente todo limpio y muy amable la atención"

"The parking was a bit difficult. Otherwise, a very nice hotel."