Search Cottages in Thornton-Cleveleys

"The hotel is clean and tidy however, the decor is very dated. There are showers over baths and they’re quite high to climb in to. There is parking eye in the car park and you have to pay for parking. The machine inside states parking is £10pn for hotel guests yet there is a sign next to this stating it is £14. I questioned this and was dismissed 3 times stating it was £14 like the sign, and the parking eye machine was incorrect and could not be changed. When I stated it is illegal to say parking is £10 then to change it to £14, the staff member had to ask their manager who said I could pay £10. This practice is illegal and it makes me wonder how many other people they have done this too, please be aware it is illegal to claim one price, then at the point of sale to change the price, they can however withdraw the item from sale which would stop the confusion."

"👍"

"Staff great, shower lovely and nice quiet room"

"Great place gym was good staff awesome. Only negative is paid parking "

"Lovely place for a stopover. Dinner and breakfast was good. Staff friendly. "

"Excellent "

"Nice room but no housekeeping for three days. Do miss having the bed made. Nice breakfast but wasn’t fully prepared first thing so had to wait for stuff to be brought out. "

"Lovely hotel and extremely clean. We were in the club house room which is in a separate building from the main hotel. The room was very clean and modern. My only complaint was there were 2 small bottles of water put out for us like most hotels do but they were half full and the seals were broken so were not new. Also they provide fresh milk in a fridge in the reception area which is really nice but the one I had which was well in date was sour so I think the fridge was not cold enough. Also the ice machine was not working. I did mention this to the reception and it was all rectified immediately. Also the hand wash and shower gel bottles in our room were empty but I brought my own so that was fine. I would suggest that housekeeping do a more thorough check on these things in the future as it is little things like this that can let a lovely hotel like this down. We had an evening meal and breakfast and both were delicious and excellent staff. Although we had a few small problems we would definitely stay here again as the standard is very high. "

"Lovely friendly staff"