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"Room was in very bad condition stains on the ceiling and walls, furniture and doors falling to pieces and unsafe also no sockets we had booked a superior room and it looked nothing like the pictures. The food however was great and the staff were very nice the outside pool area and animation team were also fantastic. The location was perfect right on the beach and next to the square with a beautiful walk into Puerto del Carmen over all an ok hotel if they had the rooms upgraded it would be fab."

"Dreaming place to stay !"

"Nice big room, good sized bathroom, beautiful sea view, easy access, great breakfast (changes every 3 days)."

"A wonderful complex, staff always there when needed. Peaceful and relaxing "

"Spotlessly clean great staff and excellent facilities."

"There is much I like about his hotel. The staff are friendly and helpful and I also like the scale of the hotel which is colossal. I also enjoy the breakfast and dinner buffet and have never been stuck for something to eat. The location is set around a 20 min walk back from the beach front which again I quite like as it's quieter and more tranquil. The major downside are the rooms which are very dated and clearly were put together prior to the smartphone/tablet era judging by the décor and...

"clean and comfortable rooms. very friendly staff/well-designed food and good taste. Excellent location. I recommend it "

"Great hotel in all regards."