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"Staff was both professional and friendly. They were gracious in every regard. I will miss this hotel and I will come back to Ibaraki due to this level of service "

"The staff were very friendly and patient with me as I don't know much Japanese which was very appreciated. I enjoyed my stay and I would go again"

"the breakfast was way too simple, bland"

"Perfect location, 2 minutes from train station and nearby amenities "

"部屋に電話機がない｡ 加湿器に水が無い｡ レストランのスタッフがおしゃべりしながらサービスが悪い。"

"They advertised that the hotel was 14 minutes walk to Kairekeun park where we wanted to go. The hotel was very far- it was 14 minutes taxi ride and had to wait more than 15 minutes just to get a taxi. We had a limited time to see the Plum festival. Most of the time was spent commuting. We wanted to walk and explore and was not able to do it"

"Same as the brand always did, everything is perfect and located right in the center of the city. Only downside, you have to find the staff everytime you park or get the car, a bit troublesome and annoying."

"Very clean and easy to get to. Staff was very accommodating. "

"Negative first: the breakfast they offer is a voucher for a cafe in the nearby train station. Not in the hotel. The curtains in the room don't block enough light. Beyond those things, this is an excellent upscale Japanese business hotel. Very clean. Modern TV. Bigger modular bathroom. Comfortable beds. Excellent location. Great staff. "