"Overall, we had a great stay and there was a lot to enjoy, but there were a few things that could definitely have been better.
The pool area itself was lovely, however there never seemed to be anyone around taking drinks orders. The pool bar is also located outside of the pool area, which isn’t particularly convenient when it’s over 30°C and you have to keep drying off and leaving the area just to get a bottle of water or a drink.
There was also quite a noticeable sewage smell in some of the corridors during our stay, which wasn’t pleasant.
Unfortunately, the spa had no treatment availability at all for the entire time we were there, which was disappointing. We also paid to use the indoor spa pool, which is advertised as heated, but the water wasn’t warm at all, so it didn’t really feel worth the additional cost.
Breakfast had a good selection, but the eggs and potatoes from the buffet were consistently cold whenever we had them.
None of these things ruined our stay and overall we did enjoy the hotel, but they are definitely areas that could be improved, particularly for a 5 star hotel of this standard."
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