Search Hotels Near Tree Hill Nature Center, Jacksonville

"Terrible experience. Southbank Hotel was under construction, after being bought out by Marriott. This was not disclosed to me by hotels.com or Marriot when I made reservation. When I say under construction, I don’t mean slight construction I mean, heavy construction, and total remodel. The carpets were filthy. The hotel was understaffed in the housekeeping department so if you wanted a refresh of your room or total clean, you had to ask for it at the front desk. We had to wait on towels two days. I would say the only decent place in the hotel was the bar lounge area. On our second night there at 1:30 in the morning the fire alarm goes off so evacuation was needed. The person at the front desk told us if the fire alarm goes off again don’t worry we have the engineer here to turn it off immediately. We were outside for almost an hour. He also told us that this had happened several times. Speaking of staff most were nice and tried to be accommodating. This by far is the worst experience we’ve had with a hotel and especially a Marriott hotel."

"Good value for price. Pretty basic but clean"

"La puerta no tiene buena seguridad, la ducha está terrible no sale abundante agua , las toallas color oscuro , debería ser blanco , el TV no hay manera d conectarlo , la chica que me atendió muy atenta y amable"

"Great staff and easy check- in and quiet and cover."

"Friendly staff !"

"Booked 2 rooms for an extended weekend. Rooms were clean, staff was amazing! Parking was a bit of a surprise @25.00 a day, but car was safe in the parking garage. Hilton is always my first choice when traveling they, haven't let me down let."

"Good stay"

"This hotel is in a great location, and the staff is amazing."

"Pictures did not match the room, the room looked like a dorm room that you walk in on the first day of college with a bed with no sheets and those 4 black legs holding it up. Blinds were broken and the room was dirty. Very shady area too."