"The hotel was clean and comfortable. As an Expedia Gold member perk, I was to receive three free drinks (for the 3 adults in my group). Staff told me it was only supposed to be ONE drink for our group but then I shared a screen shot from Expedia showing the perk and they conceded. When we went to get the drinks, we were told only sodas qualified, not even plain juices (we don’t drink alcohol).
This was one of the pricier hotels we have stayed at in Hanoi so I expected better.
The whole drink experience left a bad taste in my mouth and I will not plan to come back to this hotel."
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