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Green Tulum

3.0 star property
Tulum hotel in La Veleta with 24-hour front desk and outdoor pool

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Photo gallery for Green Tulum

Front of property
Exterior
Economy Cabin, Non Smoking | Individually decorated, free WiFi, bed sheets
Breakfast area
Economy Cabin, Non Smoking | View from room

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi

Room options

View all photos for Standard Double Room

Individually decorated, free WiFi, bed sheets

Standard Double Room

Highlights

Balcony
Individually decorated
Ceiling fan
Private bathroom
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Cabin, Non Smoking

Economy Cabin, Non Smoking | Individually decorated, free WiFi, bed sheets

Economy Cabin, Non Smoking

Highlights

Balcony
Individually decorated
Ceiling fan
Private bathroom
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Calle Coba, esquina Puerto Morelos SM37, Lote4, Tulum, QROO, 77780

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 98 min drive

About this property

Green Tulum

Boutique hotel near Tulum Mayan Ruins
At Green Tulum, you can look forward to a garden, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Bike hire, smoke-free property and a front desk safe
  • A 24-hour front desk, tour/ticket information and multilingual staff
Room features
All guestrooms are individually decorated, and include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Wardrobes/cupboards, balconies and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Bicycle rentals
  • Ecotours
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 13 buildings
  • 2 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Ceiling fan
  • Individual decor

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Green Cabin Tulum
Green Tulum
Green Tulum Cabanas & Gardens Hotel Tulum
Green Tulum Cabanas And Gardens
Green Tulum Hotel
Green Tulum Hotel
Green Tulum Tulum
Green Tulum Hotel Tulum

Frequently asked questions

Does Green Tulum have a pool?

Yes, this property has an outdoor pool.

Is Green Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Green Tulum?

Self-parking is free at this property.

What time is check-in at Green Tulum?

Check-in start time: 3 PM; check-in end time: 8:00 PM.

What time is check-out at Green Tulum?

Checkout is at noon.

Where is Green Tulum located?

Located in La Veleta, this boutique hotel is within 1 mile (2 km) of Hospital de Tulum and Dos Aguas Park. Hunab Lifestyle Center and Jaguar Park are also within 3 miles (5 km).

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Green Tulum Reviews

Reviews

6.8
Rating 10 - Excellent. 44 out of 238 reviews
Rating 8 - Good. 83 out of 238 reviews
Rating 6 - Okay. 57 out of 238 reviews
Rating 4 - Poor. 28 out of 238 reviews
Rating 2 - Terrible. 26 out of 238 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Roy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities
Lovely two story basic cabanas. The place is a little more than tired. The pool was green. The pugs were friendly. The staff fell over backwards to assist you and Breakfast was great. Nothing fancy and yes a cold shower on a cool morning did send a chill up my spine .
Stayed 1 night in Dec 2019

10/10 Excellent

Maria Idalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones hermosas!!!

Muy buen servicio, las habitaciones muy limpias y agradables.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Out of town and quiet. Clean rooms with decent size pool. Showers weren't airways hot and the restaurant wasn't open when we stayed - not even serving coffee and juices. The AC in our room was faulty. Overall we had a relaxing stay though.
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Feb 2019

8/10 Good

Mariana

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel es bastante acogedor, tipo rústico pero bonito! La alberca daba el aspecto q estaba medio sucia pero talvez es por el medio en el q se encuentra el hotel, sin duda volvere y lo recomiendo sin pensarlo!!
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It is a nice hotel a little off the strip towards the end but it is a short walk maybe 5 to 10 min walk to all the activities and restaurants and the staff was friendly. i was kinda scared because towards the end of the strip there isn't any street lights its a little dark for about 2 blocks before you get to the main area. overall good experience only complaint would be the hot water wasn't very hot it was like warm. they didn't have TV but i didn't mind the AC was nice and strong though when i went it wasn't very hot.
Stayed 4 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Room comfort
Almohadas grandes y duras, colchon muy duro... Buena zona, lejos del ruido, pero muy incomodo para dormir
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

LEAVING HELL - INSANE OWNER - RUN AWAY

Dust everywhere, spider webs everywere, the soaps of the last clientes were still on the shower that was really dirty. They were only one pillow one the bed and no towels in the bathroom, we then asked for one pillow and towels to the receptionist that came back with some later, the joke was that he didn’t bring 3 towels but 3 bath mat, obviously really dirty too. Any way we were tired and only wanted to sleep so we get to bed, I’m a ear plug addict I cannot sleep without it, thing is that at 1am i woke up because of the sound of a club or something like this, it was sooo loud that even with my ear plug I couldn’t sleep. After 2 hours waiting to see what would happen we went to the receptionist to ask him to help us with this. It was useless to try to speak, he was really nice and everything but it was obvious he was scared of his boss so I asked him to call his boss, he told me that he was out of the country. Bullshit after 1 hour insisting he finally showed up very unrespectful, talking bad from the beginning and telling me that if I was no happy with the music it was none of his business and that I should go tell them to lower the music myself. We argued loudly for a will and I asked him a total refund because I wanted to live the crazy place. He finally told me that he was about to call the police I told him to do so. He didn’t called them and gave money to the recpet for us to leave. We left at 5am
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

La bici en Tulum

El hotel está muy lejos. Se tiene que pasar una zona de camiones estacionados. Creo que sí rentan bicis en tul hotel sería perfecto
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible la peor, no soportamos pasar la noche ahí, tuvimos que irnos a otro hotel
Stayed 2 nights in Jun 2018

8/10 Good

JOAQUIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

8/10 Good

christian, cdmx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo bien , el unico problema es que no tiene agua caliente
Stayed 1 night in Mar 2018

2/10 Terrible

Jaime Garduño, Michoacan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mal servicio y muy descuidado

No volvería a ir nunca es un hotel descuidado sucias las habitaciones las toallas huelen mal etc
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Disliked: Staff & service

Rodeado de naturaleza, justo lo que nos gusta.

Las personas que nos recibieron no tan amables... Llegamos antes de la hora del check in y no querían darnos la habitación antes de esa hora pero les pregunté si ya la tenían lista y no muy contentos dijeron que si y ya nos dejaron hacer el check in.... Que mal que no reciban a uno con buena actitud aunque no mos enfocamos en eso y decidimos disfrutar de nuestra estadía. No está nada cerca de nada, nosotros traíamos coche y no tuvimos ningún problema pero una noche si salimos a caminar y estaba muy oscuro hasta la tercera calle que caminamos ya se veía algo de luz y movimiento. Las habitaciones son una en PB de la cabaña y otra en el segundo piso recomiendo el segundo piso se siente mas como una cabaña.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le déjeuner devait être crompris dans le prix , mais nous avons dû le payer. Mais tout le reste est parfait
Stayed 1 night in Feb 2018

6/10 Okay

Ron, Texas

Liked: Cleanliness, staff & service

Problem with hot water.

The problem is that the units all all in a row and the units on the end never get hot water. The manager did come over and opened a valve outside and ran a bunch of water on the ground and we got warm water. The next day they gave us a up grade one that was closer to the hot water tank and we had hot water. The sign by the road was not lite so it was hard to find at night.
Stayed 6 nights in Jan 2018

6/10 Okay

Giorgio, Siena

Albergo carino vicino a Tulum Pueblo

Niente di speciale per questo albergo che è su una delle tante traverse della via principale della città, anche se per arrivare al centro ci vuole un quarto d’ora a piedi. Le camere sono carine con sistemazione tipo bungalow ma c’è sempre rumore anche la notte. Il personale dell’albergo è un po’ assente. Il ristorante non lo abbiamo provato perché era sempre chiuso. Consigliato per una sosta veloce di una notte.
Stayed 2 nights in Dec 2017

6/10 Okay

Kay, CA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Wonderful Staff but Bad Location and Sub-par Rooms

The staff were nice, but we left before our reservation was over due to a number of factors. The hotel is far enough out of downtown Tulum to not only be inconvenient but also scary to travel to at night. It is far enough down the main road that there are no street lights for a portion of the walk. I would recommend not making this walk alone, just take a taxi instead. The rooms were noticeably built by hand; there are gaps in the corners of the walls and under the doors that allow in many (large, scary...) bugs. You could hear every move of the upstairs neighbors. The rooms were dark, especially the bathroom which was more creepy than quaint. The showers were nice and hot though, but I felt I needed to wear flip flops while showing. We also discovered that water ran down the walls of our room when the upstairs neighbors showered, which was the last straw that lead to our departure.
Stayed 6 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to nature, greenery, very well designed room

Loved this place right away. The effort they took to make this a greenery place was commendable. I am definitely coming back here.
Stayed 2 nights in Dec 2017

8/10 Good

John, san Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in offbeat location.

The Green Tulum is on the outskirts of “downtown” Tulum. It is a funky property in a jungle like setting. Lots of quirky touches like the seashell light fixtures and faucets. It’s not spotless or perfectly built but it has lots of charm and a lovely setting. The staff was friendly and helpful. They only serve toast and coffee for breakfast but lots of good food options less than a half mile away. A mile or two to the beach town of Tulum which has everything you could want in a tropical setting. White sand beaches gorgeous restaurants, massage, yoga, shopping. There you’ll pay several times more for a room on the beach. Green Tulum is a great low budget option.
Stayed 3 nights in Dec 2017

8/10 Good

Alfredo

Sin Agua Caliente

No tenían agua caliente en el hotel, lo bueno es que el clima estaba bastante caluroso
Stayed 1 night in Nov 2017