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Hotel CARPE DIEM Tulum by Nah Hotels

3.0 star property
Hotel with a rooftop terrace, near Tulum National Park

Choose dates to view prices

Photo gallery for Hotel CARPE DIEM Tulum by Nah Hotels

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Lobby sitting area
Sun deck
Studio | 1 bedroom, premium bedding, down duvets, in-room safe
Full-sized fridge, microwave, stovetop, coffee/tea maker
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Kitchen
  • Housekeeping
  • Air conditioning
  • Free WiFi

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio

Studio | 1 bedroom, premium bedding, down duvets, in-room safe

Studio

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
Premium bedding
Sofa bed
Ceiling fan
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Loft

Loft | 1 bedroom, premium bedding, down duvets, in-room safe

Loft

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
Down duvet
Premium bedding
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Loft

1 bedroom, premium bedding, down duvets, in-room safe

Family Loft

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
Down duvet
Premium bedding
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Studio Standard

1 bedroom, premium bedding, down duvets, in-room safe

Studio Standard

  • 40 sq m
  • Sleeps 3

View all photos for Loft Standard

1 bedroom, premium bedding, down duvets, in-room safe

Loft Standard

  • 80 sq m
  • Sleeps 3

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About the area

Map
Av. Tulum Oriente Mz07 Lt19 Tulum Centro, Entre Geminis Sur y Libra Sur, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 4.3 km
  • Gran Cenote - 5 min drive - 5.0 km
  • Tulum Mayan Ruins - 7 min drive - 4.2 km
  • Las Palmas Public Beach - 7 min drive - 5.7 km
  • Playa Paraiso - 9 min drive - 6.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 90 min drive

Restaurants

  • ‪Tacos y tortas el tio - ‬1 min walk
  • ‪Del Cielo - ‬1 min walk
  • ‪Mestixa - ‬2 min walk
  • ‪The Good Burger - ‬1 min walk
  • ‪Las Cazuelas - ‬1 min walk

About this property

Hotel CARPE DIEM Tulum by Nah Hotels

Hotel near Tulum Mayan Ruins
Hotel CARPE DIEM Tulum by Nah Hotels provides a rooftop terrace and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Self-parking (surcharge), barbecues and luggage storage
  • Smoke-free property
Room features
All guest rooms at Hotel CARPE DIEM Tulum by Nah Hotels offer thoughtful touches, such as premium bedding and heated floors, as well as amenities, such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Down duvets and sofa beds
  • Showers and shampoo
  • 48-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, heated floors and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 120 per stay)

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2020
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: MXN 120 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number EEC170518JC8

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Carpe Diem Tulum By Nah Hotels
Hotel CARPE DIEM Tulum by Nah Hotels Hotel
Hotel CARPE DIEM Tulum by Nah Hotels Tulum
Hotel CARPE DIEM Tulum by Nah Hotels Hotel Tulum

Frequently asked questions

Does Hotel CARPE DIEM Tulum by Nah Hotels have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.

Is Hotel CARPE DIEM Tulum by Nah Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel CARPE DIEM Tulum by Nah Hotels?

Self-parking is available for MXN 120 per stay.

What time is check-in at Hotel CARPE DIEM Tulum by Nah Hotels?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel CARPE DIEM Tulum by Nah Hotels?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel CARPE DIEM Tulum by Nah Hotels located?

Located in Tulum City Center, this hotel is 0.4 mi (0.7 km) from Dos Aguas Park and 2 mi (3.3 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 1 mile (2 km).

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Hotel CARPE DIEM Tulum by Nah Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 104 reviews
Rating 8 - Good. 32 out of 104 reviews
Rating 6 - Okay. 8 out of 104 reviews
Rating 4 - Poor. 2 out of 104 reviews
Rating 2 - Terrible. 5 out of 104 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
The manager of the hotel was very helpful. The people that were also staying in the that hotel weren’t managed. My sister and I decided to go to the pool, and there was men underwear laying around and trash too.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was exactly as advertised. Excellent location. Lots of nearby shops and restaurants. The property manager Luis was fantastic. Everything was clean and well maintained. The pool was warm but the breeze on the rooftop cooled you off. Absolutely beautiful place, great value and I would definitely stay again.
Stayed 4 nights in May 2025

10/10 Excellent

Darci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

Had a good stay here. Great location - anything you need is in walking distance. Luis was very nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Luis the property manager was great. Brought us everything we needed and was super helpful and had good English too. There are many restaurants and bars all within a close walking proximity. It was super worth the price and the rooftop pool was also quite nice!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The hotel was clean and the owner was super friendly on the Main Street and everything is there close by never had to use the car we walked all the time
Stayed 2 nights in Aug 2024

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place and the location. It was excellent and quick to get around town and the front desk was very helpful
Stayed 3 nights in Sep 2022

10/10 Excellent

Maria Del Carmen

All
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST
Stayed 1 night in Feb 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time at this hotel it was central to all the amenities, very spacious and had a great food vending at the corner of the street. Loved the pool area but it could do with a toilet area with a WC and wash facilities. I would defo book again
Stayed 3 nights in Jan 2023

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and comfortable. Close to a lot of restaurants down the street and minutes away from the beach. The location on Expedia is wrong, so I would contact the host before booking to get the actual address.

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro's: Pool Area Staff Location Con's Noisey road outside Car wash next door which starts at 6.30am

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Large modern rooms, nice rooftop pool but with little shade. No other amenities to comment on, serviced condo rather than a full service. hotel
Stayed 6 nights in Nov 2022

10/10 Excellent

Paul

Liked: Staff & service, amenities
Pro, beautiful. Great location. Cons, alittle dirty in some corners. Bathroom vanity is water damaged and smelly with mildew, no hot water in shower. Wifi only works with 1 device not 10 listed
Stayed 1 night in Feb 2023

8/10 Good

Yuk Ching L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis is very friendly and helpful. Communication through whatsapp is easy and almost instant reply. Air condition is good. Roof top swimming pool and sunset view are excellent. Very convenient. Laundry service at the opposite road and cheap. There was plumbing problem in the toilet downstairs but it was resolved promptly. We still have a second toilet to use. Last night of staying (Friday) was bad because of the loud music almost the whole night. Avoid the weekend and you will be fine. Address is wrong. Type the name of the hotel in google map is fine.
Stayed 1 night in Jul 2024

2/10 Terrible

Christian

Disliked: Cleanliness, amenities, property conditions & facilities
The property was not what we assumed. Had to wait 30 minutes in between toilet flushes. There was no soap anywhere. Inside furniture was absolutely filthy. Car wash right beside woke us up with a super loud vacuum. The hotel host was quite nice though!
Stayed 6 nights in Apr 2023

8/10 Good

Barbara A

Liked: Cleanliness
Disliked: Amenities
No one there to let us in. There was a note on the door to call a number and someone would come. A very nice cleaning lady came, gave us our key, told us the code to open the huge steel gate, told us the WiFi password when she showed us the loft. No elevator so we carried our luggage up 4 flights of stairs. Not nearly enough towels and actually no amenities at all except a pool on the roof, but more stairs and I don’t think there was a filtration system for the pool. The hotel loft room was nice. Full kitchen, dining area, living room area with big tv and a half bath. Second floor was the bedroom. Comfortable bed. Full bath. There was only us and one other person in the building. Wasn’t bad at all but could have been better.
Stayed 4 nights in Sep 2023

10/10 Excellent

DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
Todo
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustaría regresar
Stayed 2 nights in Apr 2025

10/10 Excellent

Lizbeth

Stayed 1 night in Feb 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Dmitry

Stayed 1 night in Jan 2025

8/10 Good

Denisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo, limpio y muy céntrico
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. Luis was very welcoming and very accommodating. The hotel is centrally located right in the heart of Tulum. Located near some very popular restaurants and a short bike ride to the ruins. The room was clean and very comfortable. Thank you Luis for an amazing trip to Tulum
Stayed 2 nights in Dec 2024

10/10 Excellent

Carolina Cinca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024