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Mango Hotel

2.5 star property
Hotel with free parking, near Tulum Mayan Ruins

Choose dates to view prices

Photo gallery for Mango Hotel

Exterior
Deluxe Penthouse, 1 Bedroom, Garden View | Terrace/patio
Exterior
Comfort Double Room, 1 King Bed, Garden View | In-room safe, free WiFi, bed sheets
Comfort Double Room, 1 King Bed, Garden View | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room, Pool View

Standard Triple Room, Pool View | In-room safe, free WiFi, bed sheets

Standard Triple Room, Pool View

Highlights

Air conditioning
Fridge
Private bathroom
In-room safe
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Comfort Double Room, 1 King Bed, Garden View

Comfort Double Room, 1 King Bed, Garden View | In-room safe, free WiFi, bed sheets

Comfort Double Room, 1 King Bed, Garden View

Highlights

Air conditioning
Fridge
Ceiling fan
Private bathroom
In-room safe
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 1 Bedroom, Garden View

Deluxe Penthouse, 1 Bedroom, Garden View | In-room safe, free WiFi, bed sheets

Deluxe Penthouse, 1 Bedroom, Garden View

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Sofa Bed and 1 Single Bed

View all photos for Basic Double Room, 1 Queen Bed, Pool View

Basic Double Room, 1 Queen Bed, Pool View | In-room safe, free WiFi, bed sheets

Basic Double Room, 1 Queen Bed, Pool View

Highlights

Air conditioning
Fridge
Private bathroom
In-room safe
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Calle Polar con Av. Coba, Tulum, QROO, 77760

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 89 min drive

About this property

Mango Hotel

Hotel near Tulum National Park
Mango Hotel provides a garden and more. Enjoy on-site activities, such as snorkelling and scuba diving. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and a front desk safe
  • Luggage storage, concierge services and a 24-hour front desk
Room features
All guest rooms at Mango Hotel feature perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers
  • Fridges and daily housekeeping

Languages

Czech, English, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool
  • Scuba diving
  • Snorkelling

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

More

  • 1 building
  • 3 floors
  • Built in 2013

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 4 per cent for credit card payments
The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Mango Hotel Tulum
Mango Tulum
Mango Hotel Hotel
Mango Hotel Tulum
Mango Hotel Hotel Tulum

Frequently asked questions

Does Mango Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mango Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mango Hotel?

Self-parking is free at this property.

What time is check-in at Mango Hotel?

Check-in start time: 2 PM; check-in end time: 9 PM.

What time is check-out at Mango Hotel?

Checkout is at noon.

Does Mango Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mango Hotel located?

Located in Tulum City Center, this hotel is within 1 mi (2 km) of Dos Aguas Park and Tulum National Park. Tulum Mayan Ruins is 1.7 mi (2.8 km) away.

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Mango Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 42 reviews
Rating 8 - Good. 16 out of 42 reviews
Rating 6 - Okay. 4 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness

Close proximity to Tulum, simple budget hotel

It was a quick night at Mango hotel. We like the fact that it's very close to Tulum entrance and it has a minimart close by. However, the road to the property could be improved.

8/10 Good

Mirna G

Liked: Cleanliness, staff & service, property conditions & facilities

La calle al llegar en malas condi fue complicado

Stayed 2 nights in Jul 2019

10/10 Excellent

Annamaria, Puerto Morelos

Liked: Staff & service, amenities, property conditions & facilities
Buena ubicación, tranquilo, limpio, excelente trato con el cliente, acogedor el jardín con alberca . recomendable
Stayed 1 night in May 2019

6/10 Okay

GISELA, Ciudad de México

Liked: Cleanliness, staff & service
Disliked: Amenities
Me gustó el trato del personal en general. La relación calidad-precio no me parece justa, ya que pagas cerca de 1000 pesos la noche y la habitación no cuenta ni siquiera con un jabón de barra para la ducha o shampoo, no hay TV y la habitación es muy pequeña. La decoración del hotel es muy linda y la cama muy cómoda. El área de estacionamiento es en la calle.
Stayed 1 night in May 2019

8/10 Good

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greaf little hotel

Superb little hotel in a great location in Tulum: 10 mins walk away from the main restaurants and bars and the right end of town for an easy cycle to the beach. Jana made everthing so simple for us and was so welcoming: the perfect hosf.
Stayed 7 nights in Feb 2019

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and comfortable, the staff is friendly. Can’t complain too much based on the price.
Stayed 2 nights in Dec 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities

Simpelt hotell med bra personal

Personalen var jättetrevliga rummet var väldigt spartanskt men rent. Tyvärr fungerade inte WiFi under min vistelse (1 natt) men det verkade som att det var en tillfällig händelse (antennen hade blåst ner och de hade en tekniker där som försökte fixa det) . Trädgården var trevlig men liten.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel idéalement placé dans le centre ville , chambre confortable et agréable.
Stayed 1 night in Dec 2018

6/10 Okay

Leonardo

Liked: Cleanliness
Disliked: Room comfort

Deben mejorar y poner más atención a los detalles.

La atención muy buena por parte de la recepcionista. La habitación no es lo que esperábamos y se mostraba en la pagina de Hotels.com. Ni una silla, poco lugar para acomodar las cosas. sin regulador de agua caliente y muy baja presión de agua. Y para concluir, demasiada luz entraba a la habitación por la noche. Definitivamente no es lo ideal para ir con familia. Mis hijas no pudieron dormir bien. Ellos mejoraron el tema de La Luz solo una noche y luego volvió a ser igual. Zona muy oscura para salir, la calle no tiene iluminación. Un cuarto demasiado pequeÑo definitivamente me equivoque. Y POR ULTIMO COBRAN UN 4% EXTRA POR PAGAR CON TARJETA DE CREDITO VISA...!!!
Stayed 3 nights in Nov 2018

10/10 Excellent

silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo consiglio assolutamente

Lo consiglio assolutamente! Camere arredate con design europeo Ricercato, personale molto gentile... il plus? La piscina con amaca e sdrai lettini per relax
Stayed 1 night in Nov 2018

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel mit super Personal

Das Hotel ist sehr schön und super gelegen. Der kleine Pool und das drumherum sind sehr sauber und liebevoll gestaltet. Aber am allerbesten ist das Personal am Empfang ( Thank you Claudia). Claudia hat uns soviele tolle Tips in und um Tulum gegeben, dass wir am liebsten noch länger geblieben wären.
Stayed 2 nights in Nov 2018

8/10 Good

Marcos, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar super mega increíble, antencion de 10, céntrico, habitaciones súper confortables, limpias. Es como estar en casa
Stayed 1 night in Nov 2018

8/10 Good

Tomer, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only knock to the rating is the location of the hotel which is at the edge of the town (the edge that is closed to the center, but still an edge). It is a good 10-12 minutes walk before you encounter the first restaurant you would consider eating at. Usually I wouldn't mind that, even with kids, however this time it was different for two reasons: 1) It is super hot and super humid in Tulum 2) It can rain heavily without notice for several minutes and I was in constant fear that my cast on my broken arm will get wet Other than the location, which if you're without kids, with a car or able (or willing) to rent bicycle should be no problem to you, this place is EXTREMELY well worth the low price tag. The rooms are spacious and comfortable, the pool is refreshing, staff is amazingly nice and helpful and there are small well thought of details that differentiate this hotel from nearly all others we've been to such as a basket of fresh fruit each morning, a decent amount of towel hangers and sockets in the room, etc. The only thing that I would recommend them to improve within the room is the blinds in the window which were difficult to manage and did not do their job efficiently
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Clean room, friendly staff, nice courtyard, small pool.
Stayed 2 nights in Jul 2018

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sympa

Petit hôtel sympa. Pas facile d’accès en voiture. Personnel serviable. Jardin bien entretenu et petite piscine agréable.
Stayed 1 night in Jun 2018

10/10 Excellent

Lupe, Chicago, IL

Liked: Cleanliness, room comfort
Helpful staff. Best to purchase tours via hotel, find that prices are cheaper. Jane was helpful in providing information on how to get around. Sporadic internet hiccups. No TV in room, which was fine for the short time we were there.
Stayed 5 nights in May 2018

10/10 Excellent

Gloria, PNW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Note hotel, close to town!

Nice clean hotel, we stayed there two nights! it was the perfect amount of time. It was hot and the AC was not great...but doable.
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service

A éviter

Fuyez À l’intersection deux deux grosses voix importantes , bruit des voitures, frein de camions incessant même la nuit c’est passant Travaux à côté des l’hotel Jardin avec piscine lalentable Rapport qualité prix le pire que l’on est eu au même tarif et sans petit déjeuner !!!!

8/10 Good

Cat, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and staff is awesome

Very happy to have stayed in Hotel Mango while we were in Tulum. Three of us stayed in 'penthouse', it was comfortable and very clean. The sofa bed in the living room was perfectly comfortable to sleep on. The hotel staff was awesome, always asking how to help and if we had any concerns. The hotel is at the north end of town so very quiet. The town of Tulum is expanding and appears to be in a state of construction. This was evident from our penthouse view and to be honest we enjoyed observing the construction process nextdoor. And we had the best 360 view of an exciting afternoon thunderstorm / hailstorm from the comfort of our penthouse suite :)
Stayed 3 nights in Mar 2018

10/10 Excellent

Pavlo, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel with lovely staff.

This was a fantastic hotel in the centre of Tulum. The staff was amazing and me and 3 friends stayed in the penthouse suite which was perfect. I cant recommend enough. So affordable!
Stayed 3 nights in Mar 2018

10/10 Excellent

dani , NRW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Aufenthalt! Nette Mitarbeiter

Wir waren 4 Nächte zu Gast. Die Mitarbeiter sind sehr zuvorkommend und freundlich. Absoluter Pluspunkt. Desweiteren steht für jeden Hotelgast Wasser, Tee und Kaffee zur freien Verfügung. Morgens eine Schüssel Früchte mit Bananen und Organen, einfach perfekt. Die Zimmer sind sauber und modern eingerichtet. Der Pool ist auch sehr nett und läd zu einer kühlenden Erfrischung nach einem langen Tag ein! Das Hotel liegt nicht direkt an der Straße, Sodass man einen absolut ruhigen Schlaf hat. Wir haben nichts zu meckern sind schlicht weg begeistert!
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grei hotell

Bra standard hotell. Litt for langt å gå til sentrum området. Positivt at det finnes en pool. 20 min å sykle til stranda. Bra og hyggelig service.
Stayed 1 night in Jan 2018

10/10 Excellent

natalie, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly located if you want easy access to beach

They were so lovely. I forgot her name, but she’s Czech and she gave the best advice what to do in town. It’s located right next to 24 hour quick marts and is right on the point that has easy access to ruins, beaches and cenotes. I recommend this place to people that want to stay in town but still able to travel easily to tourist hot spots.
Stayed 3 nights in Jan 2018

10/10 Excellent

Nanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2018