Khách sạn Turners Falls

"It is a very, very nice hotel right on the UMass Amherst campus. Lovely setting and service. I would stay again. The only problem I had was we could not access the gym in the weekend."

"Tốt "

"Friendly staff, well appointed, clean, and the outdoor patio was welcome and unexpected!"

"The bed was comfortable. The breakfast was self-serve and offered many choices. However, there were several problems. There was a broken window pane.. The master light switch did not work. The lighting that did work was not adequate. The bathmat was shredding. The toilet roll holder was broken. There was dirt on the floor. The fitted sheet on the bed was not properly put on so it was uncomfortable. The air conditioning and fridge were noisy. The walls were thin. You could hear footsteps from...

"Price was very reasonable. It is a problem that there is most of the time no one in the office. Thus, it is really difficult to address issues, particularly in the evening. The TV went out in the evening, and we decided not to bother anyone. Bed was excellent. Location is quiet. Coffee in the office is great, but it would be better in the room. Suggest installing better clothes hanging capability in room. Overall, good value."

"My favorite place to stay in Amherst! You’re right on the village Green, a few blocks from the Dickinson Homestead, top-notch restaurant on site, wonderful Staff, great shower, comfy beds. We spent the evening chatting and reading by the fire in the communal living room. 10 out of 10."

"We stayed just one night for a wedding nearby. Overall it was good. Easy check in, front desk guy was super nice. Its just a little dated decor wise."

"The accessibility was excellent, with convenient access to most major retail stores and restaurants nearby. Breakfast was decent, but the food selection could have been better. The menu was pretty repetitive, with scrambled eggs served every morning and no boiled egg option available. I would definitely stay here again. The room was very clean, the service was excellent, and the location was convenient and accessible."

"The breakfast buffet was very good with great variety. I also liked pots of hot coffee in the lobby available all day. The only thing I didn’t like was the lack of soundproofing between rooms. Perhaps it was because my room could be an adjoining room, but we could hear everything next door. Our neighbor called to complain about our tv volume, so I guess they could hear everything also."

"Staff was very nice"

"Vijay and Emma are newer owners of this hidden gem. The entire property has been upgraded. Immaculate, fresh bed linens and towels, washcloths etc. Also, my room had a refrigerator which I did not anticipate. That was definitely a plus!"

"Great place, thank you for making this experience a good one."

"Recently renovated Very helpful staff"

"The customer service alone here makes me want to stay here time and time again! Every single staff member I dealt with at the front desk and on the phone was so kind and extremely pleasant to deal with. As a solo traveler, this also gave me a feeling of safety which I truly appreciate. The rooms may be slightly outdated, but was clean and comfortable for a one night stay. The mattress was a bit softer than I prefer, but the A/C ran great and I slept like a baby all night with zero disturbance....

"Charming and clean with helpful people who checked in before we got there to get to make sure we knew how things worked with checking in and keys and such. It’s dated, but it appears as if they’ve renovated and cleaned things up to look and feel beautiful as well and be functional."

"Friendly staff, clean room, awesome breakfast"

"Very clean and helpful staff. Breakfast was pretty good"

"For the price this was a nice place to stay passing through Brattleboro. Everything was fine until an employee, without knocking, just unlocked our door and walked in at 10:40am and said “Check out”. Someone could have been dressing. We felt very rushed even though checkout was 11am. It took a lot of restraint to not verbally lay into the guy. Just make sure your extra locks are secured."

"Clean rooms, friendly staff, breakfast included"