Khách sạn Engomi

"Our room was originally full of beetles, we got switched to a different room but it also had many beetles everywhere. They said it's the seasonal beetle but I would imagine a 5 star hotel can spray against them? They were just everywhere in the room. Also the room was not very well maintained. The staff was very helpful I'll give them that. But other than that it's not really a 5 star hotel."

"The lady at the reception was very rude! Never had such an encounter with someone working in hospitality!! And the food is beyond horrible! The location and landscaping is nice though"

"Ein ganz tolles Hotel mit sehr gutem Essen und super freundlichem Personal"

"Personal war sehr unfreundlich und unflexibel. Unterkunft war bei Ankunft extrem schmutzig, Blutflecken etc. "

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"The bed was supposed to be one bed for me and my husband and it was two single beds pushed together which was very uncomfortable. Other than bed and not enough pillows was good. I have stayed here before and room was much better for a couple. "

"We had a brilliant stay at Lebay beach, having previously stayed here a couple of years ago we knew it was nice. The staff are what make the place, they are so friendly and helpful. Thank you for having us "

"Great place for families. I’d advise the management to get more baby high chairs as it was always a battle to get one."

"The pool was being refurbished, so not in use during our stay. All other facilities were great, breakfast buffet was exceptional. Staff extremely friendly and helpful."

"Nice hotel all in all. We were with two small children and stayed 2 nights, unfortunately our room wasn't cleaned, and also no water was provided. when I had to walk to the reception to ask for water late at night as we ran out. They mentioned the person who can bring it will only get back in half an hour (was surprised the receptionist didn't just go to the bar to bring us bottles of water as I mentioned we are with small children) Was already too late and I felt it was ridiculous waiting 30...

"It was amazing experience, we will definitely return here"

"Hyvä allasalue josta löytyi aina tilaa. Perusaamiainen, jossa ei ollut mitään vaihtelua. Huoneet alkaisi kaivata pintaremonttia. Hinta/laatusuhde kohdillaan"

"Room was really clean, recently renovated and felt fresh. The staff were excellent—polite, helpful and always happy to go the extra mile. Small touches like waiters offering to carry drinks to your table made a difference. The entertainment team were fun and engaging for both kids and adults. Raj the doorman deserves a special mention—he’s hilarious and brilliant with children. Even though we didn’t travel with younger kids, it’s clear this hotel is very family-friendly. There’s loads to do,...