"The receptionist, I believe her name was Tricia, is very communicative, warm, and inviting. Their service was excellent, we had a great time there, and I would definitely recommend it and return."
"The receptionist, I believe her name was Tricia, is very communicative, warm, and inviting. Their service was excellent, we had a great time there, and I would definitely recommend it and return."
"We were greeting by Grace & check in easy & informative, cool drink too.
Anina, Frank at reception superb helpful & kind.
Harrison each morning & all the staff waited on us perfectly.
The lovely lady serving my Rosé with ice friendly as all the staff.
Ali poolside happy chatting to us to make sure we had everything.
Well done to all your staff Peter.
Lovely to meet the owner Nadia too."
"We were greeting by Grace & check in easy & informative, cool drink too.
Anina, Frank at reception superb helpful & kind.
Harrison each morning & all the staff waited on us perfectly.
The lovely lady serving my Rosé with ice friendly as all the staff.
Ali poolside happy chatting to us to make sure we had everything.
Well done to all your staff Peter.
Lovely to meet the owner Nadia too."
"Winifred the waitress, was always there to help you with food choice or drinks, And always smiling. Also Top chef, Thomas would always come out of kitchen and ask if your food was ok and not fergetting mzungu the other chef with his lovely pasta. Will definetly return.Graeme and Ross"
"Winifred the waitress, was always there to help you with food choice or drinks, And always smiling. Also Top chef, Thomas would always come out of kitchen and ask if your food was ok and not fergetting mzungu the other chef with his lovely pasta. Will definetly return.Graeme and Ross"
"The breakfast included us amazing. Eggs made to order, sausage/bacon, yogurt, fruit, juice, the best coffee I had in Kenya, and a wonderful selection of breads. The staff was lovely… each and every one. The pool is small but well cared for and clean. I liked being off the beaten track and yet only a couple of blocks away from the beach. I was traveling solo so for safety paid a local to walk me back to the hotel after dinner on the beach. I was very sad to leave this little heaven"
"The breakfast included us amazing. Eggs made to order, sausage/bacon, yogurt, fruit, juice, the best coffee I had in Kenya, and a wonderful selection of breads. The staff was lovely… each and every one. The pool is small but well cared for and clean. I liked being off the beaten track and yet only a couple of blocks away from the beach. I was traveling solo so for safety paid a local to walk me back to the hotel after dinner on the beach. I was very sad to leave this little heaven"
"From the moment we arrived at Diani Reef Beach Resort & Spa, the staff made us feel genuinely welcome and looked after. Every member of the team was warm, attentive and incredibly professional – nothing was ever too much trouble.
What stood out most for us was how personal the service felt: friendly smiles, remembering our preferences, and always checking that we were comfortable and enjoying our stay. They created a relaxed, homely atmosphere while still being very efficient.
The room was...
"From the moment we arrived at Diani Reef Beach Resort & Spa, the staff made us feel genuinely welcome and looked after. Every member of the team was warm, attentive and incredibly professional – nothing was ever too much trouble.
What stood out most for us was how personal the service felt: friendly smiles, remembering our preferences, and always checking that we were comfortable and enjoying our stay. They created a relaxed, homely atmosphere while still being very efficient.
The room was...
"Every person I encountered was pleasant and friendly
Off the beaten track but a Tuk tuk away from everything. On the beach but not recommended for swimming. Huge pool. Best staff
Good buffet
If there’s low guests it’s ala carte which is even better!! "
"Every person I encountered was pleasant and friendly
Off the beaten track but a Tuk tuk away from everything. On the beach but not recommended for swimming. Huge pool. Best staff
Good buffet
If there’s low guests it’s ala carte which is even better!! "
"The term Luxury cottage is an insult. The pictures are very misleading.This place is so run down. The staff you can tell is trying hard but obviously the owner cares nothing about customer service or being honest. Our "Luxury cottage" had no microwave, no satellite TV and the kitchen and living room were exposed to heat as there are no windows only loose screening that let lots of bugs in. The couch and beds sit on concrete reminiscent of city jail. I realize this property is in the tropics but...
"The term Luxury cottage is an insult. The pictures are very misleading.This place is so run down. The staff you can tell is trying hard but obviously the owner cares nothing about customer service or being honest. Our "Luxury cottage" had no microwave, no satellite TV and the kitchen and living room were exposed to heat as there are no windows only loose screening that let lots of bugs in. The couch and beds sit on concrete reminiscent of city jail. I realize this property is in the tropics but...
"Hotels.com did not even have the rightful owners on the platform. Some other agency had put this property on the platform. I had to scramble and get a different booking because on arrival at the property I found out that the property was unsuitable for habitation and was going through a renovation!!"
"Hotels.com did not even have the rightful owners on the platform. Some other agency had put this property on the platform. I had to scramble and get a different booking because on arrival at the property I found out that the property was unsuitable for habitation and was going through a renovation!!"