"Unfortunately there was a massive storm the previous night in umag, so the hotel had no electricity when we arrived and they were not sure when it will be back. It was out of their hand, but they did everything they could to help customers. The manager lady was absolutely fantastic. Very helpful and compassionate, and the whole team of staff was excellent. We have been offered a room in another hotel, literally next door, that was closer to the beach, and very new, and room was spacious. And we could come back here to use the facilities, kids clubs, disco, pools and kids free meals and ice cream. Our daughter enjoyed every minute she spent there and wanted to stay longer. Pool was a bit cold but when you got used to it, it was fine, slides were great, and the splash park too. Not considering this little issue with the electricity, we would come back for sure. "
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