Khách sạn Underwood

"The room could have been cleaner. The shower had mold in the caulk. Needs to be updated. Overall this is an average but very outdated hotel that needs updates."

"Room was expensive considering there was nothing extra special about it. The hot tub was nice. Breakfast was okay, but we have had better at other hotels. Upon arrival, we were told our reservation had been cancelled, even though i had a confirmation number on my Expedia app & 2 weeks prior I spoke to an employee that said he wasnt able to even see reservations that were made on Expedia to confirm/deny/cancel them. They did get us a room as quickly as they could, for which we were quite...

"It was nice to finally have a comfortable bed. Overall our stay was very good."

"I rented room 306 with a river view. What I got was room 204 with a street view. Since it’s a contactless place there was no one to remedy this in a timely fashion. Also there was an unpleasant odor throughout the building. It was however clean and the bed comfortable. We won’t stay there again."

"Staff was great! Room was clean!"

"Muy limpia la habitación y el lugar, los de recepción muy amables los Housekeeping muy atentos y muy limpios, el desayuno siempre estaba calientito, muy buen lugar para ir en familia yo fui con mi esposo y mi bebé y una semana y me hicieron sentir como en casa, espero volver nuevamente, la sr Jen se convirtió en la abuelita de mi bebé, mi bebé la adoro que personal tan excelente y amables❤️❤️❤️❤️"

"The staff were very friendly and helpful. Quick check in and the breakfast attendant was quick to refill food."

"Someone smoked and talked on phone right outside my window. Hotel was not well lit from street. Staff was courteous when I checked in. Hallways had smoke smell, but actual room smelled clean."

"Parking was convenient, staff awesomely friendly, room was clean, beds very comfortable. Location was near a turkey processing plant and the waste water treatment plant so the air had an acrid odor. The motel was good for a place to sleep but nothing more."

"It was a very pleasant stay. Quiet place, clean and friendly staff."

"The whole place was clean, the food was good, but the staff made it next level. Our housekeeper found us in the restaurant because we’d left something in our room and the bartender was inviting and warm. "

"This place goes downhill every single year. We stay with a group for Christmas for the last 15 years. Wallpaper is peeling, you are charged for a “resort fee” but the pools aren’t even always working. Dining is subpar. Rooms are very dated and getting worse every year. I think it’s time for our family to move on from thumper pond. "

"The property was fantastic!!! We had a great time"