Search Hotels Near Universal City Dog Park, San Antonio

"I paid for a service that I did not utilize. Or at least I thought I did. "

"During my 3 day stay breakfast was great!! The pool was clean and amazing! The room was clean and neat!! AC and Hot water was perfect!! Beds and pillows were comfy!! Definitely booking in the future. Highly recommending to my family and friends. Lovely staff, shoutout to Nick!!! Thank you Michael for helping me also!!! 🙏🙏"

"Great parking, calm area and very friendly staff. Would definitely stay again. "

"I could not get checked in until 6:30pm, even though I had a reservation, because the rooms were not cleaned and ready. The young woman at the front desk would not put me in a 2 queen room as opposed to 1 king without an extra charge, so I had to wait. The keys she made always stopped working the next day. If you have to deal with someone at the front desk, try to deal with Mina, she is excellent, and my key had no problems after she made it. She is the only reason why I still gave staff a Good rating. "

"Horrible experience "

"Love this place we are here all the time "

"This stay would have been a 5 star, but the elevator was out for my entire visit. I was on the 4th floor and carrying up luggage and taking that trip up and down every day or when I needed to quickly leave, was not convenient. Other than that, the staff was friendly and the breakfast was great."

"Its a horrible place to stay, I didn’t feel welcome cause no one was there to greet me. I had to call the customer service for help & they called property management to make them aware there was about 3 clients in the lobby waiting. I waited for about 25 minutes. Then once checked I get to my rooms and let me tell you it was the worse experience ever. My pictures will speak for themselves. I had to take my family & my business somewhere else. So much for my spring break getaway."

"Internet was very poor, constantly up and down over the course of several days. Caused me to miss some important business last night as it was down completely. I called the front desk, only to hear they were working on it. Other than that, a nice place, but just don't depend on the wi-fi. "