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"Service people were generally very kind and helpful. When we returned to pick up forgotten items, they provided them efficiently. The inside doorlock was missing, so that needs repair. After I'd checked with the main office in the morning to extend our time by 1/2 hour, another man came to the door and persisted in telling me I had to do more by going to the office, even though I kept telling him I had already done so. Fearing him, I finally had to close the door on him."