Khách sạn Upper Brailes

"Staff excellent, basic amenities lacking in room and condition of fittings/shower etc rather tired. "

"Great breakfast menu. The Florentine eggs were delicious. Overall great food, we had 2x dinners. Pub full of locals which is always a good sign. "

"The room was not as we saw on the website, we didn’t have a garden view but a large wall, which made the room really dark, the carpet was stained, the breakfast was ok until my husband saw the chef put cereals spilt on the table back in the pots with the ones to be eaten , there was a big sign outside saying come and look at our refurbished rooms, we certainly didn’t get one "

"Room was nice, spacious and exceptionally clean. But the food was poor, avoid the Market kitchen. Brasserie 34 was the nicest. If you have mobility issues the hotel is massive and there is no assistance getting from the car park to reception with your luggage "

"Every thing was good and clean"

"Excellent clean and tranquil hotel surrounded by farm land. Staff were friendly and helpful would highly recommend somewhere to stay for a relaxing retreat. 5 minute drive to the centre of Stratford upon Avon and easy to get to. "

"Only stayed for 1 night . Room was clean and staff very friendly . Booked an evening meal too and the food was very good . Only one thing to mention was the mattress could do with an upgrade. "

"Private secure parking for guests only. Hotel in the heart of the Village. "

"Mega friendly staff, room spacious and clean. The only negative is the mattress was very soft and you rolled into the middle of the bed"

"Cooked breakfast was exceptional and good choice of cereal on continental, although would benefit from the addition of berries and yoghurts to the menu. Food at night was also fantastic. Great prices too."

"Parking and check in were easy. We had to request a hair dryer and when that finally arrived we had noticed there was no tv remote control. So had to ask for that as well. The curtains were broken and hanging off the track in several places. The pipes made a squealing noise when the shower was turned on. Also the duvet was stained with red/brown spots (I believe it was laundered), I would expect housekeeping to notice this and discard the bedding with stains. The staff were very friendly and...

"Lovely room and staff efficient and friendly "

"Great location, comfortable hotel and great breakfast. "

"Staff all very helpful. Breakfast Ok Parking limited"

"The ceiling was leaking liquid down the bathroom wall. The room was not set up for 2 people. There should be a shelf in the shower to hold shampoo, wash gel, etc. Could not figure out how to turn on towel warmer. Upside is the you g lady at the reception desk was very responsive. "

"Lovely room, pub delightful, staff very accommodating , breakfast lovely and if wanted could have fully cooked but continental breakfast more than adequate. Enjoyed our lovely time there."

"The hotel was good and clean with the rooms being of a good standard. One or two things could be better. The evacuation details on the back of the door was quite high up and small. This made it very difficult to read as I am only 5ft 6in tall. This became important as around 8.30pm there was a fire alarm. We found our way to the front of the hotel where most of the occupants were gathered. The was no role call to check if we all there. After about half an hour, we were told that it must be a...

"Good points: Staff were friendly, accommodation was clean and tidy and food provision and bar was satisfactory. Poor points: The room was pretty sparse and lacking any warmth or character as were the rest of the facilities. We didn’t try the Spa or Golf, so can’t comment on this. gym, sauna, hot tub type facilities (which I would be happy to pay for) are pretty standard in most ‘Spa’ hotels so I felt a bit cheated. Maybe should have looked deeper into the hotel facilities before reservation,...