"I had a reservation scheduled from May 28 through May 30. Unfortunately, I was unable to stay in the room on the first night (May 28). I understood that I may not have been eligible for a refund for that night, but I attempted to cancel my reservation through Expedia before the cancellation deadline. Expedia informed me that they were reviewing my case and that it could take 24–72 hours for a resolution.
During that time, I repeatedly followed up with Expedia and was consistently told that no action could be taken until the review period had ended. I also requested to speak with a supervisor regarding my situation. Expedia’s records should reflect my previous conversations with multiple agents regarding this matter.When I arrived at the hotel, the front desk agent informed me that my reservation had been canceled. As a result, I booked and paid for another reservation through Expedia. However, upon entering the room, I immediately noticed two large cockroaches near the doorway before I had even settled in. This was extremely upsetting and unacceptable.I asked if I could be moved to a room closer to my coworkers, but I was initially told that no such rooms were available. After reporting the roaches and leaving the room, I was then provided with a different room. The second room was much better, and the hotel staff took good care of me during the remainder of my stay by cleaning the room daily and providing fresh towels as requested."
"Very cute place obviously remodeled for hotel use. Very large room with features expected like fridge, microwave and TV. Coffee maker didn't work. Very Quiet even though you expect to hear everything in the older place. Roach at entry to stairs was a surprise but room was clean."
"Call to make sure the pool is operating before planning your stay if that’s important to you. We wanted the pool for our 13 year old and it was closed the entire stay."
Yes, there are holiday rentals close to the most popular sights in Urbana, or you can select a more secluded option if you're looking for a relaxing stay.
What can I see and do in Urbana?
While exploring the area, visit the sights like Moro Bay State Park, The Newton House Museum and Murphy Arts District. Louisiana Purchase State Park and South Arkansas Arboretum State Park are a couple of places you'll find in the wider area.
What are holiday rentals like in Urbana?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Urbana. Holiday rentals feature extras such as laundry facilities and kitchens so you'll feel right at home. If you're concerned about cleanliness, holiday rentals can offer a sense of security away from public hotel lifts and lobbies bustling with people while still allowing you the enjoyment of travel. You'll also have more space in a holiday rental than in a standard hotel, which is another reason why a holiday rental is a popular option for a small group gathering.
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