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"Overall, I really enjoyed my stay. Lady on reception who checked me in and out was really nice, as was the guy who helped me in the Ski Room. The hotel is really nice, especially the spa. The lady who helped me in the spa was also super accommodating as I didn’t realize I had to pre-book a slot. I stayed in room 3111, I paid for an upgrade and ‘The Level’ package. My room was pretty nice, there were a few small things that would have made my stay better. There was a lightbulb flickering in the lounge. The room had twin beds, but one of the beds was lower and also shorter and length than the other. Which wouldn’t be ideal if you were traveling as a couple. The TV in the bedroom should be put on a bracket so you can angle it towards the bed. Also the suite had a kitchenette, but there was no cutlery in the cupboards. With these small fixes my stay would have been perfect. The breakfast was great too, as were all the staff I encountered in the breakfast room. Will stay again for sure! "

"Awful apartment. Stank of stale smoke which was coming in through the vent in the bathroom. Looks lamented flooring which was dangerous. A useless handheld shower. Very dated. Location fine, apartment itself really really disappointing "

"Super hotel, super skiing, friendly staff and exelent massage = perfect 3 days"

"Great place to stay for a few days skiing in Sierra Nevada. We stayed in a two bedroom apartment. It was really clean and well equipped for cooking some meals. Loved that it had a dish washer and washing machine. Beds were comfy and lots of hot water. Everything was great. Wasn't sure how to use the heating, seemed to stay warm when we tried to cool the apartment down, but wasn't a major problem. It was really close to the hotel/accommodation chair lift...wish we used it on the first day! Definitely would stay here again. "

"Value for money not great. Very basic"

"Great location! Excellent staff and service very friendly and attentive. Skiing experience smooth and easy thanks to the ski booth in the hotel as well as transfer services to the town and back to the hotel. Super relaxing spa area perfect after a ski day. Overall very relaxing and comfortable experience. Will be coming back! "

"The location is amazing and it's best feature alongside the newly renovated lobby and public spaces."

"Best hotel in Sierra Nevada. Very nice, great staff."

"Mouldy walls stinking drains. Possibly the most over priced stay of my life. "