Search Hotels Near Verde Valley Medical Center, Cottonwood

"Arabella overall was an excellent stay. The pools were pristine, very clean. Walking distance to downtown area is a plus! The only issue we really had was with Esther in housekeeping. We had asked for our room to be cleaned on the 2nd or 3rd day of our stay. We were out for the morning, returned, to a clean room. We went to the pool, and after a little bit, I went back to the room to Esther leaving it. She seemed stunned and exasperated telling me she had so many rooms to clean and her coworker had called off. Thought it was a little strange, she was in our room but also didn’t think too much of it after her complaining… Later that night, my friend pulled her sheets back and a god awful smell filled the room. It was the bedding! We called and asked for new clean bedding which was brought up right away. We changed and put the dirty stuff outside and the smell went away. So we know it was definitely that, and Esther had something to do with it! Other than that, staff was very friendly and accommodating, we needed extras towels and they were brought to us in a timely manner. The breakfast is really good too! The ladies run it so efficiently and everything was delicious! Overall our stay was very pleasant and we will definitely be returning! "

"Would stay again"

"Beautiful boutique hotel with so many special touches. Rooms are small but comfortable and the outside areas are fantastic. Vwry clean and great location. Staff were very kind and helpful. "

"Can not say enough good things but especially about the staff! Everyone went above and beyond and was so courteous I will definitely be back! "

"The individual units were very nice. The bedroom is pretty small and hard to maneuver around the bed. This is a resort so be prepared to be offered discounts on activities if you agree to go to a two hour presentation where of course they are hopeful you will buy into Sapphire Resorts. We went to the presentation so we could get a substantial discount on a jeep tour but we held firm and did not buy in. We did not have time to use all the amenities like the pool and adults only Lagoon, but they looked quite nice. The check in process was not good at all. The people doing the checkin were not friendly or helpful. We were told we could check in by 4:00. It was 4:35 when we got our keys, with no apologies at all. Check out was similar. No thank you for staying with us, hope you enjoyed your stay, just took our keys and that was it. "

"Clean and comfortable room with everything we needed. Could update tvs, picture was bad. Overall a great place to stay. So much better than a hotel room and conveniently located."

"This was a gorgeous hotel with a gorgeous backdrop. Staff was friendly, accommodating, and went above and beyond. Highly Highly recommend this hotel! Close to all but far enough to feel secluded. "

"Beautiful hotel!! Spotless...fireplace inside abs outside. Big spacious rooms. Excellent complimentary breakfast. Amazing staff!!!! Highly recommend "

"Rooms were clean but had a weird stench all around the room and in pillow covers as well. There were food crumbs, jelly and some hair on the sofa bed as well. Overall, it wasn't a bad place but you can definitely find bettee options in the same price range there."