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Reviews

7.6 out of 10
Good

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Daily buffet breakfast (EUR 20 per person)
Four Points Flex by Sheraton Vienna Hauptbahnhof
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,002 reviews
The price is 2.454.012 ₫
2.769.304 ₫ total
includes taxes & fees
5 Jan - 6 Jan 2026
Four Points Flex by Sheraton Vienna Hauptbahnhof

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Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 109 reviews
Rating 8 - Good. 43 out of 109 reviews
Rating 6 - Okay. 33 out of 109 reviews
Rating 4 - Poor. 4 out of 109 reviews
Rating 2 - Terrible. 4 out of 109 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location- great breakfast
Stayed 6 nights in Sep 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a good area.
Stayed 4 nights in Jul 2022

10/10 Excellent

Keyvan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were good - it is undergoing some refurbishment and hopefully it will look refreshed soon. The location is ideal for all the cultural things - but the very large building work nearby affects the quietness
Stayed 3 nights in Oct 2022

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 4 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Vienna getaway

The hotel does not have air conditioning as stated in the hotels.com description. They do give you a fan if you ask. They do not have ice either. The breakfast was satisfactory. It's a great location for many of the sights.
Stayed 3 nights in May 2017

6/10 Okay

Alfred

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Its ok but...

The room was ok and spacious. The location is near to a shopping street, Museum Quarter and other tourist spots. However, the downside is that you can hear the other room. The sound insulation is not that good. We have to knock the wall to warn the other room that they were noisy.
Stayed 2 nights in Dec 2023

6/10 Okay

María Florencia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location, but in the shower there was a cable metal with a metal end plugged in which was dangerous. The breakfast does not have croissants. The recepcionists aren't very nice
Stayed 4 nights in Sep 2023

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes und preislich angemessenes Stadthotel.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Eine Nacht Dienstreise, alles was man braucht und nah zum Büro zu einem verträglichen Preis.
Stayed 1 night in Nov 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Fehlende Parkmöglichkeit
Stayed 1 night in Oct 2023

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia

El hotel tiene una buena ubicación, cerca de el centro de Viena , lugar seguro de fácil exceso, personal amable lo único es que por esta pagina se promocionan con desayuno incluido y en la realidad cuando llegas es de pago, deberían corregir ese inconveniente, por el resto todo bien.
Stayed 4 nights in Jul 2023

6/10 Okay

Elmar

Disliked: Property conditions & facilities
Hellhörig, kleines Zimmer, dünnes billiges WC Papier, Frühstücksei hart statt weich, insgesamt für diesen Preis viel zu teuer. Gut: Lage im 7. Bezirk
Stayed 1 night in May 2023

6/10 Okay

Tiberio

Liked: Cleanliness, staff & service
La pulizia buona , Stanze e bagno piccole e vecchie, colazione mediocre .

8/10 Good

Isidro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion grande y hotel cercano al centro
Stayed 2 nights in Oct 2022

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizia ottimo , prima colazione buona personale ottimo , posizione ottimo , ma mi hanno fatto pagare extra per le colazioni invece era scritto incluso nel prezzo
Stayed 4 nights in Sep 2022

2/10 Terrible

AHMED

con voi
Stayed 4 nights in Aug 2022

8/10 Good

alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Punto di forza la centralità della posizione,che rende quasi superfluo l'uso di mezzi di trasporto. Peccato che di fronte all'hotel ci fosse un locale per giovani con episodi nottufni di schiamazzi che può essre un problema se si dorme con le finestre aperte,mentre di risolve con finestre chiuse. Per il resto tutto ok
Stayed 3 nights in Aug 2022

6/10 Okay

Mariano

Liked: Cleanliness
Aunque el precio no es economico, esta en el rango medio, pero al hotel le faltan servicios y amenidades para los huespedes.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, lacking in sustainable practices

We got a choice between 2 rooms as my daughter is in a wheelchair. Bathroom was unsuitable in one (shower only, no seat) but had a tub in the other one, so we chose the second. Cleanliness was good, room was cleaned daily although the bedding has not been changed in the 10 days we were there -- but the towels have been changed often. No option of recycling waste. Lots of small toiletries wrapped in plastic issued daily. TV was tiny and very old style, with bad sound (no online channels, only basic terrestrial channels). No big issue as we were out most of the time, but on the two rainy afternoons it would have been nice to have a chance to watch something. Electrical sockets were minimalistic and used up by the appliances in the room, namely the TV and a table fan which was needed as the rooms have no aircon and can get very hot and humid in the summer. We had to unplug the TV to charge phones. Ceiling fans would be a lot more practical, not difficult to install and economic to run (as opposed to aircon). Lots of street noise at the moment as there is a construction site there (but that's not something the hotel can control) and a student dorm across the street (students go out in to smoke and yell at each other in the middle of the night). Good, varied breakfast, open for quite long hours (6-10 in the week & 7-10 at weekends). Excellent location, easy to walk all around the centre from there and within easy reach of conveniently priced food and drinks. Would use again.
Stayed 9 nights in May 2022

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Gut. Leider doch einige Haare im zimmer gefunden!!
Stayed 1 night in Jun 2020

6/10 Okay

Gabriel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Good price and location, just that

We arrived late night and the lady at the checkin desk required the paper reservation and didn't accept when I showed my e-ticket from my phone (using the hotels.com app). As a result, I had to connect to the hotel wifi - which is terrible by the way -, find the reservation email and send to her. As I said before, the wifi didn't work during the 12h we stayed at the hotel. The breakfast was really basic, nothing really nice there, just regular. They don't have a toaster to heat the bread, something that's really odd for a hotel. The milk tasted weird, but we read online after that that the milk in Vienna was 'different'. The bed was ok; the shower was really small and the shower doors didn't close well, so we got a lot of water on the bathroom floor. The location and the price - compared to other hotels - are the only pros here.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel in zentraler Lage in der Nähe vom Volkstheater. Frühstück einfach
Stayed 3 nights in Oct 2018

8/10 Good

Enrique, Argentina

Liked: Cleanliness, room comfort
Very good location, good service, Is a nice hotel, with good comfort, relative near the Opera Theatre or the musseums. Good Effectiveness/comfort and qualit/ price ratios.
Stayed 1 night in Apr 2018

8/10 Good

nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très bien

tout près du centre ville historique et le personnel est très accueillant
Stayed 6 nights in Sep 2017

6/10 Okay

Greg

Disliked: Room comfort

Smallest bedroom in Vienna

Room was very small and no cooling...
Stayed 2 nights in Sep 2017