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Mercure Hotel Raphael Wien

4.0 star property

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Photo gallery for Mercure Hotel Raphael Wien

Exterior
Sauna
Bar (on property)
Lobby lounge
1 bedroom, down duvets, pillow-top beds, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Housekeeping
  • Air conditioning
  • Parking available
The current price is 2.174.183 ₫
2.452.029 ₫ total
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 1 Double Bed

1 bedroom, down duvets, pillow-top beds, in-room safe

Studio, 1 Double Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Pillow-top bed
  • Sleeps 4
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, down duvets, pillow-top beds, in-room safe

Privilege, Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds | 1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Double Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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29 Jun - 30 Jun
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About the area

Map
Wallgasse 23, Vienna, Vienna, 1060

What's nearby

  • Mariahilfer Street - 5 min walk - 0.4 km
  • Wiener Stadthalle - 14 min walk - 1.2 km
  • Schönbrunn Palace - 3 min drive - 2.2 km
  • Vienna State Opera - 5 min drive - 2.9 km
  • Vienna Christmas Market - 5 min drive - 3.5 km

Getting around

  • Mariahilfer Gürtel Tram Stop - 3 min walk
  • Vienna West Station - 8 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Travel Shack Vienna - ‬3 min walk
  • ‪L'idea al Teatro - ‬1 min walk
  • ‪Duru Kebap 2 - ‬3 min walk
  • ‪Dingelstedt 3 - ‬5 min walk
  • ‪Zum Hagenthaler - ‬4 min walk

About this property

Mercure Hotel Raphael Wien

Upscale hotel near Mariahilfer Street
Near Wiener Stadthalle, Mercure Hotel Raphael Wien provides a library, dry cleaning/laundry services and car hire on-site. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a business centre.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, a banquet hall and concierge services
  • Luggage storage, smoke-free property and a lift
Room features
All 78 rooms boast comforts such as pillow menus and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 32-inch flat-screen TVs with cable channels
  • Fridges, electric kettles and daily housekeeping

Languages

Bulgarian, English, French, German, Hungarian, Polish, Romanian, Russian, Serbian, Slovenian, Thai

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 16 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person

Things to do

  • 24-hour gym
  • Library
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per stay.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 45 per vehicle (one way)
  • Covered self-parking fee: EUR 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Das President
Das President Hotel
Das President Vienna
Hotel Das
Mercure Hotel Raphael Wien Opening June 2016 Vienna
Hotel Das President Vienna
Mercure Hotel Raphael Wien Opening June 2016
Mercure Raphael Wien Opening June 2016 Vienna
Mercure Raphael Wien Opening June 2016
Mercure Hotel Raphael Wien Vienna
Mercure Raphael Wien Vienna
Mercure Raphael Wien
Mercure Hotel Raphael Wien (Opening June 2016)
Mercure Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel
Mercure Hotel Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel Vienna

Frequently asked questions

Is Mercure Hotel Raphael Wien pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Hotel Raphael Wien?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Raphael Wien on 29 Jun 2025 start from 2.174.183 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Raphael Wien?

Self-parking is available for EUR 16 per day. Limited spots are available.

What time is check-in at Mercure Hotel Raphael Wien?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Hotel Raphael Wien?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Mercure Hotel Raphael Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Mercure Hotel Raphael Wien located?

Located in Mariahilf, this hotel is within a 10-minute walk of Raimund Theater and Mariahilfer Street. Wiener Stadthalle and Naschmarkt are also within 1 mile (2 km). Mariahilfer Gürtel Tram Stop and Gumpendorfer Straße Tram Stop are within a 5-minute walk.

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Mercure Hotel Raphael Wien Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 193 reviews
Rating 8 - Good. 82 out of 193 reviews
Rating 6 - Okay. 28 out of 193 reviews
Rating 4 - Poor. 16 out of 193 reviews
Rating 2 - Terrible. 9 out of 193 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tsz Yuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel. Good location and very nice staff.
Stayed 4 nights in Mar 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, amenities
Really lovely staff and a very convenient location. Very responsive to my requests when needed. The bed was comfortable but the room itself seemed a bit tired and in need of some TLC. That asides it was a very lovely stay and the staff once again were wonderful.
Stayed 3 nights in Apr 2025

8/10 Good

Margarete

Liked: Cleanliness, staff & service
Convenience Location
Stayed 7 nights in Jul 2024

8/10 Good

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair hotel

Fair quality vs price. Nice and helpful crew. Comfortable room and good location.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ekaterini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
Stayed 2 nights in Mar 2023

8/10 Good

Tamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

The hotel is good in general. My only problem was the parking. I asked where to park, but the receptionist said that anywhere on the streets. But as it was a national holiday, all the streets were full. So we had to park 2 streets away. Even if the hotel has garage, we were not offered to use is, however, we would pay for it. For me it's not clear, if the hotel has garage.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Problems with the toilets in both rooms, one corrected itself , the other was faulty throughout the whole visit. The room was not as clean as expected, and there was a some dirty ladies knickers left inside the wardrobe .
Stayed 2 nights in Sep 2023

6/10 Okay

Michael

Liked: Staff & service
Die Lage des Hotels ist gut, man ist recht schnell am Westbahnhof, U-Bahn Margarete Gürtel und Mariahilfer Straße. Ich hatte zwei Zimmer gebucht. Die Bäder sind schon ordentlich in die Jahre gekommen. In einem Bad gab es mehre defekte Teile, wie z. B. lose Handtuch Stange an der Badewanne. Im selben Zimmer klebte ein alter Kaugummi auf dem Teppich. Der Frühstücksraum war fast immer eiskalt (unangenehm). Fürs Frühstück war eigentlich alles da. Jedoch waren an zwei Tagen die Eierspeisen kalt bzw. nur lauwarm. Und für das auffüllen der Gläser am Saftspender (wenn keine mehr da wären) fühlte sich auch nicht wirklich jemand verantwortlich. Schade
Stayed 4 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Die Zimmer sind an sich sehr schön. Aber man merkt auch gerade am Bad das es schon in die Jahre gekommen ist. Da sollte vielleicht mal was gemacht werden. Trotzdem würde ich immer wieder dort absteigen. Das Personal ist sehr freundlich und hilfsbereit. Das Hotel liegt sehr zentral und öffentliche Verkehrsmittel sind gut zu Fuß erreichbar. Das Frühstück war gut. Alles da was man braucht.
Stayed 4 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Top Preis Leistung, Frühstück super, gerne wieder
Stayed 1 night in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel in a very good and quiet central location.
Stayed 1 night in Dec 2024

6/10 Okay

Lucas

Disliked: Staff & service, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Molly

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Adem

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Alles wunderbar nur das Doppelbett war nicht angenehm mit zwei Matratzen wenn man zu zweit ist.
Stayed 2 nights in Nov 2024

6/10 Okay

Thomas Steen

Liked: Staff & service
Disliked: Property conditions & facilities
I bund og grund et billigt og godt ophold. Et råt kvarter trækker ned
Stayed 4 nights in Oct 2024

8/10 Good

ÓSCAR LÓPEZ

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

2/10 Terrible

Constantinos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sale, bruyant, pas conforme à la description, service médiocre. Je ne comprends pas que cet hôtel ait 4 étoiles. À fuir
Stayed 3 nights in Nov 2024

8/10 Good

Maureen

Disliked: Amenities
Good location terrible breakfast small elevators no restaurant or bar
Stayed 2 nights in Oct 2024

8/10 Good

Trygve

Stayed 3 nights in Jun 2024

10/10 Excellent

Moritz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 2 nights in May 2024

4/10 Poor

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Buen hotel, si tienes tapones para los oidos

Experience correcta a nivel general pero pesima en cuanto al descanso por la noche. Se escucha cualquier ruido del hotel (puertas de asensor, pasos de otros inquilinos...). Pero lo peor es sin duda que llovío en una de las dos noches que estuve allí. El ruido de las gotas sobre las ventanas de aluminio fue una molestia constante, cosa que no me había pasado en ningún hotel, y mucho menos en un Mercure. Deberían de mejorar la insonorización de las habitaciones.
Stayed 2 nights in Jun 2024

10/10 Excellent

Khalil

Stayed 1 night in Jun 2024

8/10 Good

Tor Anders

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

nanci

Liked: Property conditions & facilities
Não tem estacionamento no local. Precisa ir em outro hotel para estacionar
Stayed 4 nights in May 2024