2/10 Terrible
Marie
8 Sep 2020
Disliked: Staff & service, amenities, property conditions & facilities
It was the hottest day of the year and there was no ice in the ice machine period my whole purpose for staying at the hotel was it was 116 at my house. so we spent the money and rented a hotel for the air conditioning . At noon on Sunday the power went out to our building. Thus having no air conditioning. When asked at the front desk they said that that building needed to have an electrician come out to fix it. I then left for 7 hours and came back and it was still not fixed period upon asking again they decided to lie and tell me it was the electric company's fault. I contacted the electric company and that was not the case period not to mention that the other building had full electricity. even though the power went out only an hour after checkout . They were only willing to offer me half of my money back. That is complete and utter nonsense. They were very unprofessional
Marie
Stayed 2 nights in Sep 2020