"Everything was good except there was always noise at night. The staff kindly moved me to another floor but noise persisted. Not blaming hotel, just the people who do not know how to act when traveling "
"This is a great escape from the city and offers many options for enjoying the area or if you have younger children, many play facilities are available. Staff is great as always at any Hoshino facility."
"Staff were so lovely, the place was so tranquil and lovely. Would recommend the hotel. Area is pretty quiet not much to do so focus on the relaxation at the hotel."
"Amazing place, beautiful location in the mountains. The staff were the best part, picking us up from Hinoharu Station when we asked. Loved it here, would highly recommend as someone who can only speak English."