"Do not stay here! This hotel is dirty, outdated, and feels more like a Motel 6 than a resort, yet they still charge resort fees.
We booked what was advertised as a “luxury room” and felt completely misled. The shower constantly clogged, and there was a suspicious white stain on one of the chairs that was so concerning we covered it with towels because we had young children with us.
To make matters worse, we woke up with multiple bites. We can’t say for certain whether they were from fleas or something worse, but it was enough to make us very uncomfortable.
For a hotel that markets itself to families, there isn’t even a pool for the kids. The arcade and carnival-style games were also ridiculously expensive.
Front desk service wasn’t helpful at all, holes. Holes in the sheets, and janky elevators.
Overall, the property feels neglected, overpriced, and far below what was advertised. I felt completely scammed and would never stay here again—even if they paid me to. Save your money and stay somewhere else."
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