Khách sạn West Beckham

"Easy check in, great room, excellent breakfast. All in a quiet spot close to Sgeringham"

"Evening meal a bit like faulty towers; eg, waiter knocked drink over & expected us to pay for replacement, (no, we didn’t). Large, dark stains on all carpets. Breakfast was a fiasco; had to request many essentials, eg teaspoon, tea pot, milk, tea bags, etc. The bar ran out of beer/lager every night. I could go on, but not enough space or time. Essentially I believe many faults were down to staff shortages."

"We were sent to a room that was already occupied !! Only upon entering we encountered a man coming out the shower as surprised as we were It took another 45 minutes to sort a room and at no time did anyone say sorry!"

"The staff were very helpful and excellent at their jobs. The food was very good. The amenities at the spa were also excellent."

"Room was okay, staff very good, breakfast lovely and bar was good"

"The breakfasts were good, although they weren't included, but it was hard to get an evening meal. The room I stayed in was near the road and boiler/ air conditioning so it was very noisy so I slept very badly. The fire alarm went off early in the morning and we didn't get any information from the staff so didn't know if it was safe to return to our rooms. Although geographically it worked well I wouldn't stay there again."

"The staff were so lovely and helpful. My room was so clean and fresh with all the essentials. I had dinner there and it was delicious. The only negative was that I only got to spend one night there"

"Excellent stay and would definitely book again when in the area, thank you"

"Good location"

"Very helpful staff, great location, would stay again."

"Great location in wells, ample parking outside the pub. Excellent and helpful staff. Clean and cool room (great air conditioning in this weather).. There was a pub quiz in the evening, great food, and the breakfast was wholesome and hearty’ The only issue was the smell from the bathroom (likely the sewage)."

"We stayed at this hotel twice in two different rooms. First we booked the deluxe room and everything was fantastic, the second time we booked the double room and it was not nearly as good. Room was small and the bathroom was tiny. The hotel itself however is beautiful, has a lovely peaceful garden surrounding it and the food is incredible! There is plenty of parking. Would definitely return however would make sure to book the upgraded room."

"Breakfast was excellent"

"Excellent hotel! Excellent staff. I arrived late due to being held up at work so called ahead, the chap on the phone was kind enough to wait 1hr30 past the check-in deadline for me to get there, thank you! Had only booked the single room for 1 night, while the room could be classed as a little snug it was nothing less than very comfortable. The room is very well presented and incredibly clean, bed was super comfy and bathroom was spotless and of a decent size. Paid extra for the Full English...

"What a lovely stay, we stayed in the print room which was the perfect size, very homely and welcoming, overlooking the market square. Communication with The Dial House Team was via WhatsApp, they responded straight away and were always happy to help. The location is perfect being 30 minutes drive from some great sights. Breakfast was lovely, huge croissants. Honestly can’t fault anything. I’d definitely recommend and would love to stay again, I want to try one of the other rooms as they’re all...

"The Hotel looked excellent - unfortunately we weren't able to stay there - why? Because the hotel was closed for refurbishment - and EXPEDIA failed to notify us prior to travelling - and also EXPEDIA refused to share our phone number with the hotel so they were unable to inform us in advance of our arrival - fortunately the hotel staff were able to assist us in gettinga ccomodation nearby. Unbelievably EXPEDIA is also now asking us to review our stay despite being advised - again - that the...