"The moxy is our number one go to when attending events at the hydro in glasgow. We stayed in January for the wwe event and then again Thursday night for the UB40 gig. The room was clean and presentable. We love the quirkyness of the reception and bar area. It's always been a warm and friendly atmosphere until friday morning (12/06/26). We went downstairs for breakfast. The staff member didnt have the usual warmth we usually recieve at the moxy. Just sent to the buffet and told to sit "wherever". Another guest had alerted this particular member of staff that the milk was running low. I appreciate that breakfast can be a busy time. The guest reminded the staff member 3 times about the milk in a kind and respectful manor. However the staff member snapped at the guest about how she had already asked for this to be changed and stormed away. The breakfast was also just okay. The coffee tasted burnt and the pastries were slightly stale. We love the moxy and would like to continue to come back. But this had unfortunately put a downer on our stay. When checking out we were told to just put our room cards in a jar. No goodbye or a warm hope to see you soon again not we are used to from the moxy."
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