Search Hotels in West End, Birmingham

"The staff Steve and Adriane and a housekeeper didn't get her name were the absolute best. From the check in process with Steve, receiving extra towels (Ms. Housekeeper) thank you to Adriane provided much needed pillows for the bed. Best Team work. Thank you all for making our stay prefect for my cousins celebration graduation party. We appreciate the care and concern given to us during our stay there and the very conversation. Very personable team."

"We have stayed here before and really liked it. Not the hotel’s fault but someone close to us kept slamming the door as they went in and out at 11 pm. Other than the slamming door we enjoyed our stay."

"The hotel was nice and quiet."

"The staff here are amazing. So nice and helpful. The location is good also. The convenience of the parking garage to proximity of rooms was also on point. My disappointment was in the room itself. The building is old I understand, however things need work. The air conditioner was very loud and the vents blew the air directly into the bed next to it. The rest of the room was warmer and uncomfortable. The wall paper in the baths need seeing to, it's peeling off. Better quality sheets are also needed. I won't stay here again but it's only because of the physical building is in need of an update. Can't brag on your staff enough. Great people!"

"I requested a top floor room in my initial reservation and was not accommodated. I feel like there was enough notice to be prepared. The property is a little older but everything was clean, and the staff was nice. Overall it was a good experience. "

"Everything was clean and nice. I will be back"

"Staff was really nice. Was able to park right in front of my room which was great for loading in and out. Room was just ok. A little dingy with broken plugs and stained floor but bathroom was pretty clean. Nice big fridge. No coffee maker in room. Security lock on the door was broken, so didn’t feel particularly safe as solo female traveler. Ended up checking out early and booking a different hotel with a safer vibe. Although this was about what you’d expect for the price point. "

"Nice breakfast and dinner"

"The staff and maintenance people were very helpful."