Khách sạn West End

"Wrong room when we checked in no silverware in room room needs upgraded lizard came in under door that big of a gap"

"Aging property with"

"Clean room. Good air conditioning. Water pressure is too low. Priced a little high. Delapitated hotel in front of property is gross. It negatively affects first impression."

"The property was nice. The pool was a good size, and the hot tub was really relaxing. The beach was nice; they had chairs and umbrellas out. Plus a lifegaurd on duty till 5pm. Beach towels were available from the front desk. There were different games set up around the courtyard for people to play and a couple of sand patches with swings and other things for kids to play. There was also a grilling area set up for your use; you just needed charcoal, lighter fluid and utensils. The staff was very...

"I had a one night stay"

"I had a wonderful stay. The check-in process was seamless thanks to Amanda at the front desk. She was incredibly welcoming, offered great recommendations for dinner at the onsite restaurant, she made me feel at home from the moment I walked in."

"Reception welcome service was excellent. Even upon departure."

"Offered some good tours. I just wouldn't do the island tour. The cave tour was awesome! The dolphin encounter was wonderful. The bonfire was fun. We did things on our own sunset Cruise was super fun. Just be prepared to spend money on cabs as everything is on canals and is not very walkable. Other than that we had an incredible time"

"The rooms were very clean and the staff were pleasant and helpful. Didn't want to leave, can't wait to plan my next visit."

"Excellent staff and property. Will stay again."