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"Excellent staff , room was ok"

"Amazing place, especially for international tourists who don't speak Indonesian."

"Very nice comfortable hotel. Only downside the only soap is in the shower not any on the sink so when. You want to wash your hands you have to get liquid soap from shower dispenser "

"Kristal is a great place to stay close to everything staff excellent pool is amazing food great also forgot to mention free breakfast"

"The view is amazing "

"Polite staff, quiet cool room "

"The staff and the breakfast"

"There is a blockage in the AC, before midnight water was poured down and wet the floor. I called reception and reported. Room key doesn’t work and we couldn’t get in. Has to go back downstairs again and get the key to go in. They moved us to the room with leaking tap. Water going down the wash basin every time we use. On our early staying someone knocked on the door at 6:45 am and said room services when I was praying. Received called from the guy in the restaurant who said waitress forgot the...