Khách sạn West York

"The room was super clean, the amenities were great, breakfast was delicious and Tim and Susan were wonderful hosts."

"The rooms are rather small and the air conditioning did not work well (set at 61 and still too warm in the room). The breakfast was outstanding a big selection of food, the kitchen staff were friendly and helpful. "

"Yes"

"Breakfast was fresh. I guess it is I don't have a pet "

"Breakfast was okay. Had to wait a handful of times because staff was not on top of things. Still uses tiny bottles of shampoo and conditioner unlike most hotels that have the big squeeze bottles on the shower walls. Staff was okay, kind of we spoke to them but never greeted us we had to speak first. "

"The hotel was unfortunately in the process of renovating so the gym and pool were closed. The staff were nice and the rooms were clean. It was a little run down but I'm sure after renovations it will look great. The breakfast was good with plenty of options. Overall it provided everything we needed. "

"Always love staying at HH! "

"I was able to take advantage of the 3am snacks , but my flight being early, didn't allow me to be able to have breakfast."

"The owners are wonderful! The decor is beautiful! The room was so nice and the bed was so comfortable! "

"Easy check in and out, our room was clean."

"Very nice staff very clean enjoy the stay"

"Airport shuttle great!"

"Strong pot smell throughout our whole floor. We were on a smoke free floor so that was disappointing. "

"Breakfast was ok! Room needed deep cleaning and temperature was good! "

"Absolutely disgusting room The carpet was horrible I wouldn't even put my luggage on the floor. The outlets were coming out of the wall. The shower was filled with black mold and all the faucets were coming out of the wall . The toilet wasn't even attached to the floor. The towels were stained and disgusting..The only plus side is that I didn't wake up with bed bugs "

"Our AC unit did not work. The manager on duty at the time offered to switch our room. We had just gotten there and didn't touch anything (bed, bathroom, etc.) His GM told him not to switch our room. Our fridge didn't work. I only booked at this hotel because it said there was a hot tub. They had it closed off and I was told it was just closed for the night, then the weekend and then another staff member told me they were having it removed. So I'm not even sure what they real reason was. The...

"Breakfast was denied due to a new Administrator. It was never very good."

"The expedia site said this hotel has an indoor pool and hot tub, a major factor in my decision on this hotel. When i got there i found neither. Very disappointing."