Khách sạn gần Trung tâm Thương mại Western Hills Mall tại Birmingham

"The room was great, and the bed was comfy. I did not care for the area though. I did not feel 100 percent comfortable in the neighborhood. "

"Room was clean, bathroom could have used some maintenance but was fairly clean. The staff was friendly and the breakfast was basic but convenient. "

"Great and friendly staff"

"It was clean and quiet"

"The hotel seemed a bit dingy and dirty. The room didn’t smell clean. The mattress cover had spilled coffee on it, so I had to sleep smelling days old coffee. The carpet looked old. The shower water ran out of the shower and all over the bathroom floor. The shower drain was filthy. Front deck staff was having a personal conversation when we checked in and it didn’t stop."

"Breakfast was probably the worst one of all of our stays. Extremely limited choices with no meat and only boiled eggs. Although, this was a good property the terrible breakfast choices will definitely influence me not to book here again."

"The room had hair everywhere and there was a roach in the bathroom crawling, disgusting. Trash overflowing outside the property."

"Breakfast was great."

"I booked this stay because of the reviews. I’m not sure if maybe our room was just poorly kept? I wasn’t expecting a 5 star hotel based on the price, but I did think it would be a bit nicer than it was. The staff were all very sweet and the breakfast was a nice spread. However, the room was quite run down and poorly cleaned. There was a film (and even paint) on most furniture surfaces, and stains on the bed sheets. The carpet was torn up in multiple places, and the room felt grimy overall. The...

"My towels were changed daily but my room was never cleaned my whole 5 day stay"

"Amani at the desk was excellent: kind and courteous. Made us feel welcome."

"Great space for our visit to birmingham! Location is excellent and secure parking is huge. Room was very clean and staff was excellent at communicating. "

"The rooms were very clean and smelled fresh. The bed was comfortable and staff was very nice."

"This is a nice hotel in an excellent location. Everything was good except the check-in. I was treated like an interruption, not a customer. Maybe it was a bad day. When I asked about the parking, I was told that it is handled by a third party - end of discussion. (Parking is a source of confusion and could be handled better.) Other members of the staff were very nice and helpful. The room was clean and had been recently updated."

"Staff was very friendly & professional. Location is good & easy to access. "

"You call tell the couple that runs this place know what there doing, they are very kind and always polite"

"Decent property for the price."

"I stayed here for on campus activities, the bed is incredibly uncomfortable and the pillows are insanely flat. I’ve never stayed in a more uncomfortable hotel. The carpet in the room also needs a thorough deep clean. The AC also may need maintenance, the air caused me insane amounts of congestion and sinus pain. The front desk ladies were kind and helpful."

"Clean, comfortable & cute. Nice area and feels safe. We will definitely stay here again when in Birmingham. "