Search Hotels Near Western Hills Mall, Birmingham

"Very clean hotel and friendly staff. "

"We stayed 5 nights and our room was only cleaned once. I was told there were too many rooms occupied, we were in the room when cleaning staff came to do the room (not true), we saw the housekeeping staff outside our room yesterday and asked if she could clean it, response was yes. We left the hotel for 45 mins to allow cleaning. We returned the cleaning staff had gone, our room still unclean, no beds made. Spoke to reception again, they would look into it. Very frustrating. WOULD NEVER STAY THERE AGAIN breakfast very poor choices. Reception very unfriendly, very disappointing "

"Roach infested. "

"Clean, parking"

"Close to the freeway, Publix and Walmart, several eating areas down the street. Small refridge in the room, two microwaves in the Lobby, Ice is on thr 2nd floor. Great price for what you get. I'll stay again. Michael U.S. Army Veteran"

"The bathroom vent did not work and the tub had dirt build up that was not cleaned properly before our arrival and staff was alerted immediately but nothing was cleaned or fixed. Also the staff will scam you by charging you a pet fee because housekeeping will claim they saw pet hair that they probably tracked in with them. We stayed 2 nights and was gone over 10 hours for a cheer competition each day , plus they have no video footage of you entering or leaving your room/property with a pet but will lie and say they do. The breakfast is horrible as they only had bagels, muffins, cereal and oatmeal you have to make, coffee is cold. Do not book here! Stay away to prevent a headache as they lack integrity!"

"Do not book! When we arrived, every ceiling fan was turned on high. There were 6 air fresheners throughout - which was overwhelming. After staying for the first night of our 3 night stay, we had to leave because my husband had a terrible migraine. When we had turned down the fans, the odor started in the unit. There is clearly a sewage issue which is what we believe the property owners were trying cover up. The electrical connections in the kitchen are nothing short of scary! There are wires running along the walls, and into outlets for lights. There is no way this property meets proper building codes. The kitchen itself is not clean and the cabinets are terrible. I take negative reviews very seriously, and I would not leave this if I did not believe it was warranted. However, this property is a serious health and safety hazard. "

"I like to have the food delivered warm. "

"Friendly staff clean room"