Khách sạn Miền Tây Massachusetts

"Nice, quite and friendly"

"We recently had the opportunity to stay at Hotel UMass in advance of an accepted students visit on campus. The communications we received from the hotel before our arrival were clear so we knew how to find the garage to know where to park. Hotel check-in went smoothly. Our room was clean, comfortable and well appointed. I loved the UMass themed decor on the beds. After a good night's sleep, we saw a beautiful view of campus outside our window. Breakfast was included and available in the lobby....

"Very nice property but they need to have more amenities (restaurants, gift shop). I would stay again. "

"Staff was very accommodating. Room was ok but toilet didn’t flush without the water constantly running. Shower gel, shampoo & condition bottles were all empty in the shower. Had to call for new ones. "

"Breakfast was awesome, I recommend the Cinnamon French Toast."

"the place is beautiful and serene. The room is clean and they have all the amenities that you need. Room temperature is perfect."

"Room was clean. AC was efficient. staff were friendly and helpful. Breakfast was passable, a few choices. Gym was small and limited but got the job done. All the basics you’d expect from a Quality Inn, plus a great location right in downtown! "

"Very nice staff, friendly helpful. Clean rooms was a plus. The staff who makes breakfast are so kind . "

"This property was very nice and cozy, very few amenities, coffee and tea at front desk area however it was appreciated. Only draw back I had was the sheets were a little bit stained and there was only one trash bin in the room and non in the bathroom. I would rebook at this inn in the future, the attendant at the front desk was also very nice. "

"Had everything we needed. Very thoughtful touches. "

"Excellent breakfast selection."

"Clean room "

"Don’t expect the Ritz Carlton. But for the price this was a great stay. Brian the check in guy was super nice, made us feel welcome. The room was clean. Price was right. "

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Breakfast and parking were excellent. "

"Cute, old hotel. Very clean! Room smelled a little musty, otherwise everything was excellent. Staff was very nice."

"Our room was spotless. The property overall was clean. The staff were pleasant. Homey. Close to restaurants. Price was affordable. Slept well"

"Nice clean room, clean and well maintained breakfast was tasteful each day. Desk Clerk very helpful in giving out direction, Breaksfast person, very friendly. Hotel is centrally located, shop and restaurant nearby"

"Excellent breakfast, clean room, good location, quiet, friendly and helpful staff, comfortable bed."

"Beautiful historic property perfectly situated. From the friendly staff and fresh apple-cinnamon doughnuts to the nicely appointed rooms to the warm and generally quiet reading room where we were able to enjoy a game of chess, this place was a hit with us."