Khách sạn Western Springs

"The Silversmith Hotel is in a great location. Walking distance to the river, Millennium Park, and lots of museums and attractions. It was easy to take the train from the airport and walk a few blocks to the hotel. Bus and train stops right near the hotel. The room was clean and cozy. The hotel was well-maintained. The best part was the staff. They were all super helpful and welcoming. They were in touch via text before our stay and asked us if we had any requests or needs. We were able...

"The Chapel Street Bar/Cafe in the hotel was wonderful! The service from the bartenders was top notch! The breakfast was really good too!"

"This is an amazing place. Everything you can think of all under 1 roof. My hotel view was amazing. I am looking forward to coming annually."

"Amazing view! We stayed on the 21st floor and it was breathtaking!! We will be back 💐"

"beautiful room city view excellent location quiet and comfortable"

"This is a very nice hotel in an absolutely ideal part of downtown Chicago. Many areas an easy, lovely walk away and those further out a quick cab ride or train ride. The room was clean and comfortable."

"Hotel is cool, the parking is just high and offsite parking is a hassle to find at night"

"The room we had was very clean and was well cleaned when we were away. It was very small and didn't even have any chairs or a table. It two beds and a dresser. No mini fridge. The L train was very noisy and it ran 24/7. You could hear it from the room. No free public parking. You have to pay at one of the lots that are nearby."

"The peeling paint on the ceiling, unusably dim lighting, spotty temperature control on the shower/sink all could have been overlooked happily, but the non-functioning AC in the room is a sticking point. I requested facilities to look at it 3 days in a row, and it wasn't until the end of the third day a tech came to the room and told me it was just broken. Front desk staff begrudgingly listened to my complaints, but were unable to move my room as the hotel was full until Monday (my...

"Got locked in the parking garage two days in a row"

"The staff is wonderful, as is the breakfast, the rooms are clean and comfortable."

"The public areas are beautiful. Staff was outgoing, engaging and helpful. The room we had was in dire need of TLC. Bathroom especially: broken fan that was ready to fall, rusty door frame, shower head that looked to be an afterthought and shower curtain doesnt prevent water from leaking (which is probably why the door frame is rusting)"

"Amazing view!"

"Nice place"

"We stayed 4 nights in 2 rooms (a couple and a solo traveler) and while the location is the hotel's strongest point. It is a historic building in the Loop, walkable to Millennium Park and easy transit access. A few things could be improved. Our check-in experience was a bit awkward as the host assigned the smallest room to the couple rather than the solo traveler, which felt like an oversight. The lobby seating is showing wear, and the in-room bedding instructions were more confusing than they...

"Room / floors need to be washed. Not just vacuumed."

"AMAZING HOTEL. EXCELLENT STAFF. TOP NOTCH STAY. 10/10 WOULD RECOMMEND EVERY TIME."

"Great stay!"

"Beautiful property in a great location. Staff was very friendly and help. The room was spacing clean, but all of the furniture was very low to tue ground. If you have back or knee issues, you would have trouble staying here."