Find hotels in Whilton from 1.763.907 ₫

"Your staff, from reception [Olivia] to bar staff and bar manager were so helpful and kind. We also met a couple of other staff members [new there, from your other hotel]. Such lovely people. We wnjoyed speaking with everyone and getting insight about the manor."

"Positives: The location and Parking are excellent. The Reception, and Bars are styling & Comfortable. But, some communal areas are tired (example the entrance from the car park), the garden is overgrown in parts and its seems their are sraff shortages (the staff seem good, but under pressure). There is building work going on, and there is evidence of this as you enter through the entrance from the car park. There is a very small lift and no sign for the stairs! "

"We had a nice stay overall, but were very disappointed with one member of staff. He appeared to be making up rules, telling us our children were only allowed 40 minutes in the pool, whereas the day before another staff member had confirmed there were no such restrictions. Plus as were told to leave the pool, a couple with a child joined the pool for a swim. He also tried to charge us for towels, but later admitted we didn’t need to pay once he realised we were hotel guests. We had already signed in with our room number, so this should have been clear. Overall, we found this staff member to be quite incompetent and rude, which unfortunately impacted our experience. Other than that it was a nice stay, slightly out dated room and over priced food."

"A very dated hotel. Welcome at reception luke warm with a team that seem disinterested in providing a welcoming friendly greeting to arriving guests. Many windows broken, rooms in need of a deep clean and refresh. Small amounts of mould and poorly repaired sealant in bathrooms. Towels and bed linen clean. There is very much a vibe of “how little can we do to maintain the hotel, how cheaply can we do this repair, how little can we pay and invest in our employees”. And that approach shows. There is also now a charge for car parking at this hotel which isn’t made clear. Breakfast is extra. The Brewyers Fayre just down the road does a cheaper and better breakfast than here."

"We were allocated rooms in the annex in Paddock, the water pressure in the shower was not satisfactory and took a long time to heat up. Unfortunately this was identified too late to raise with the hotel team as the booking was for just one night's stay. Breakfast was superb and the staff were extremely helpful."

"No warning about the jacuzzi not working, I was not best pleased about this. I came last year it was working, but I don’t think I’ll stay there again. "

"The staff work really hard to make you feel welcome. Great rooms, nice bar area and fantastic breakfast."

"Had a fantastic stay at the hotel, really enjoyed it and the location. One thing I would say is they need to keep an eye out for when people want a drink at the bar, often stood endlessly waiting for staff to appear."

"Amazing location. Super comfy beds. Staff 1st class. 8 bananas, 🍌🍌🍌🍌🍌🍌🍌🍌"