2/10 - Tồi
Gagan
Đi cùng bạn đồng hành
08/10/2025
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
My initial experience with property was really bad, we booked a room with king bed with kitchenette and microwave specifically because of personal reasons and we were couples. We also informed them about late check in and early check out so literally we were there in the hotel only for 10 - 11hours.but all my experience was bad. They gave us the room where the toilet wasnt working as soon as we flushed the water was over flowing from toilet. After informing they made us to wait for 15 mins and asked us to go to lobby and get a new room keys. The new room they gave was with twin beds, no microwave, no water kettle for tea, no kitchenette, no balcony nothing me and wife slept separate. They waived of my parking fee thats it. When i asked them about the microwave they told if you want to heat up your food you should go to lobby give my food to receptionists she will heat up.so whenever i want my food to be warm i need to come down from 3rd floor to heat my food. When i asked for hot water they informed that i should come down to get it, thats ridiculous. When i informed about inconvenience they said we were sorry i can't give discount on your price because you paid from third party expedia i thought booking from Expedia gives more assurance but turns out to be curse. Atleast they could have given ocean view room but the room i booked atleast had balcony the one i got didn't even had one.
Gagan
Lưu trú 1 đêm vào Tháng 10, 2025