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"Food was great. Lots of bacon at breakfast, which is extremely important for Canadian travelers :) Grounds are beautiful. Multiple pools were clean and serene. Rooms were clean and the king bed was the size of my apartment...huge! Female staff were all very pleasant. The male front desk staff were average. All it takes is a smile and you've won me over, however, I took notice that male staff behind the counter don't seem to smile at all. I try not to be too judgy about those things because you never know what someone is going through, but day after day, I noticed that male staff behind counter seemed almost bothered when you came up to the counter. Other than that, the stay was amazing. Would definitely return. "

"Fantastic hotel. Excellent customer service. Highly recommend staying here. "

"I took my daughter here and for one they have everything for kids that is for sure. Just beware of the times of some events. they own I think 5 hotels right there and you can use them all and you need to take your kids to the kids club at a different hotel. The beach was amazing soft sand and the water was perfect. I usually dont write anything but this resort deserves it and I am a world traveler. Keep in mind it is around 1 hour from the airport but it is worth it and there is no crazy stuff for you kids to see when you are there. "

"It's actually a nice new property, but we had a lot of problems with our stay. Our closet and bath door was hard to slide, fell of the tracks once, and was a terrible design, such that I couldn't access the closet without blocking my wife from the bathroom, or vice versa. Our power went out. The wine glasses at our mini bar were noticeably dirty and stained. Construction outside our entrance blocked our path. We ran out of tissues twice, as the supply was not restocked on cleaning. The resort tried to DOUBLE charge us, even though we had paid in full upon booking. The resort also tried to hit us with a surprise resort fee that was never disclosed upon booking. And perhaps worst of all, the food and beverage prices are excessive and that of a 5 star western hotel (which this is not), and not in line with prices of food and beverage around the Phuket area."

"Hotel looks nothing like the pictures beware stay away!!!! "

"Great "

"Beautiful and relaxing area "

"Did not find staff very helpful"

"Beautiful property will definitely come back again"