Search Hotels Near William H. Hall Free Library, Providence

"This hotel just takes your money no matter causes needed"

"Very clean, quiet and great staff"

"I had an extremely unpleasant experience at this hotel. If you value yourself, I strongly advise against booking a stay here, particularly for people of color. I had to reserve two nights to take some nice photos for my birthday, which was stated in my initial agreement during the booking process. However, no one mentioned any restrictions until I began taking pictures. Both the managers and the receptionist approached us, insisting that we stop or they would call the police. I was bewildered, questioning whether taking pictures in their premises was prohibited. The receptionist tells me doesn’t matter we should just stop, this was not part of their policy. Ultimately, she demanded an additional $500 to continue our photo session. Feeling I had no choice, I agreed to pay the amount, which surprised her. She then altered her stance again, stating that if I paid the $500 i would only be permitted to take pictures for 45 minutes. At that moment, I realized her actions were rooted in racism against people of color. I had to cease all photography and managed to take a few in my room, I cried throughout the day. The most distressing part of this ordeal was when I attempted to check out; they refused to refund the extra $100 they had held on my account. When I inquired about this, she explained it was because I had taken pictures on their premises. I have traveled all over I never experienced this kind of embarrassment in my whole life."

"Older but maintained property. Comfortable room and convenient shuttle service to the airport which I really appreciated."

"We had a wonderful experience at this hotel. Clean, spacious, free breakfast, pick up and drop off at the airport. Completely satisfied! Shout out to the following employees: Susan, Shaun, Kayla, Raphael. Very warm reception and accommodating. Thanks again! "

"Stay was good. No issues. "

"Nice sized room with a sofa that was a great touch. Bed was comfortable. Room was very clean. Keurig in the room, which was a great feature as I was there for 4 nights. The evening staff was very kind. I was there while I was working night shift so I didn’t interact with the day shift staff often, so I cannot comment on their helpfulness. It is a quiet location, right next to an interstate on ramp so getting places was simple. The only downside is that the hotel is dated and a bit run down on the floors and in the room. That is a minor downside as everything is in working condition and available. Overall it was the best lodging that I had while working in Providence. I had been using Airbnb, which was so awful that I have completely sworn off that platform for life. So thank you, Holiday Inn for salvaging my experience. "

"Clean room very good kitchen"

"My stay ended on March 2nd, it took until April 24th to have the security deposit refunded to me because they couldn't figure out how to process it. Not particularly professional. The stay itself was not bad, and the place is quite nice, I love the historical aspects of the property, but it could use some fixes/updates. I was in an upstairs bedroom, on both my bedroom door and the bathroom door there was a gap between the door and the door frame, so other guests walking by could see into the room. That made me uncomfortable as a solo female traveler, and should be fixed. It is very nice that they have free parking in downtown Providence (unlike most hotels in this area) but it had snowed a couple days before and the parking lot was plowed in a way that there wasn't enough parking spots."