Search Cottages in Willis

"Very good place. Just need to pay a bit more attention to cleaning and vacuming "

"We traveled overnight , the front desk clerk was kind enough to correct my booking. The hotel is very clean and new. The bed was very comfortable, the restroom was small only downside. Breakfast was over early but I didn’t see anything amusing. Overall I rate this 9 and will return ! Free parking and no deposit a plus ! "

"Very clean and the staff were amazing. It was just an issue with the jacuzzi not working. The water was not hot"

"I recently stayed at this property and had a very concerning experience. During my stay, I encountered what appeared to be bed bugs, which I reported immediately and documented. What was equally concerning was how the situation was handled afterward. I was told Kenyon (The Manager) would follow up, but despite calling the hotel numerous times and sending multiple emails, I received little to no communication. It took repeated effort on my end just to get a brief response. When I did connect with Kenyon, the interaction was rude, and extremely dismissive and lacked urgency, which is not appropriate given the nature of the issue. I was also told at the front desk that a resolution would be provided, but there has been no follow-through. Regardless of where you stay, situations can happen. What matters is how they are handled, and in this case, the lack of communication and accountability was disappointing. I would strongly recommend that future guests carefully inspect their rooms upon arrival.. OR better yet.. Just stay elsewhere, not worth the BED BUGS and rude manager. "

"Great breakfast! Friendly and helpful staff. Will stay here again."

"Excellent "

"Staff friendly. The TV remote did not work."

"We loved our stay. Rooms were like a small suite."

"Was a nice place, but the balcony was not kept clean and they would only clean rooms every 3 days."