Search Chalets in Winwick

"Great room shame about the hike to get to the room. Also was overcharged for two pints of Orange juice and lemonade £12:40 "

"Great hotel, good check in, 2x free drinks, clean room and bathroom. Popped into the city in the morning for coffee, nowhere was open at 6:45 so popped to the bar and they kindly made me an amazing cappuccino. Lots of loud supercars running around outside the hotel but we didn't hear them in the end."

"Repeat visit. Always great. Fantastic staff. Great bedroom and breakfast ."

"This was my second stay at this beautiful hotel, which has lots of charm. The location is so peaceful, and listening to the dawn chorus in the morning, after a great sleep in a very comfy bed, was a pleasure. Plenty of tea/coffee etc. in the room, although no fridge. The spa was spotlessly clean and the facilities really good for a quick session in the evening - a nice extra treat to enjoy the stay. I do have quite a critical eye though, and there are things that could be a little better. The room was lovely but the paintwork was knocked in places and needed touching up, and marks on the wall where a previous guest must have spilled a drink needed cleaning. The shower leaked despite the glass door. There were some damp patches in the bathroom. There’s just a little feeling the hotel isn’t as loved/cared for as it could be, and a little TLC would elevate the experience. Not much effort would make it excellent, instead of good. All that said, for the price I paid it’s really worth it for a quiet getaway, and I will stay again! "

"Excellent Hotel, reception staff were very friendly and helpful "

"It was okay "

"Didn't use it."

"Perfect location "

"The pool / gym facilities are a real highlight of this hotel and the kids loved having a swim. Sadly I was disappointed with many other aspects. The hotel is well maintained but the cleanliness of the room we were in was questionable! The kettle was dusty and had stale water sat in the bottom. As it was I couldn’t make a drink as the cups and tea spoons were so dusty and dirty and had either never been used and just gathered dust or grime or had not been changed from a previous occupier. We were here for 2 nights but housekeeping changed towels but nothing else - no beds made, no bins emptied. This was despite leaving the card out asking for our room to be refreshed. There were also used cups / wine glasses left outside my room for 2 days that were not ours and had either been left by another resident or house keeping. Either way they should not have been there for that amount of time. Breakfast doesn’t begin till 8am at the weekends which we found to be a little late. Also the queues at the hot food were really long straight away, which probably means that many others thought it started too late as well. The staff were friendly, beds comfortable but rather small and a real lack of drawer storage and no space for toiletries in the bathroom. Overall an okay stay for a quick stop over stay but I wouldn’t rush back. "