Search Hotels Near XL Sports World, Hatfield

"There was no hot water in the room for three hours. The hotel looked nice outside, and it was horrible on the inside. There was cockroaches, the king bed was two full size beds with a mattress on top of them. No one should park in the parking lot. They were still trying to charge us for that night even though it was full. Will not book again."

"Clean room"

"Nice!"

"This hotel was dirty. The room wasnt swept, our room didnt have carpet and the floors even felt nasty when walking on it. There was dried pee behind the toilet in our bathroom. We had 1 wash cloth and 2 towels when arriving to our room. Then i tried to get more and they brought me 2 towels and that was it for the whole trip. We booked through Expedia and paid ahead for 3 night stay. NOT 1 time did they take our trash, bring new towels, take our old ones ect. The beds were uncomfortable and one had a dip in the middle due to being so worn. The Sofa bed was UNACCEPTABLE/UNSAFE, theres springs poking out of it, no cushion at all, straight springs, I took pictures of it! The tv made an awful static noise. The front desk has a sign out non stop saying they are away from the desk. Breakfast, well there is nothing, and if there is, its a mess, not maintained or refilled, and unsanitary. This was the dirtiest hotel I have ever stayed at! Every floor has an ice machine, and EVERYONE is BROKEN! The pool is so packed you cant move, the chlorine is so high it burns your eyes just to sit in the pool room area. Total waste of money and straight disappointment! "

"The experience was not Hilton's best. My family and I were welcomed in a older accommodation. The toilet seat in the 1st bathroom was very shaky and needed to be replaced. The room needed to be renovated. The 2nd bathroom's toilet was clogged and needed a plunger. When we called the front desk, the phone continued to ring out. After trying to get in touch with the hotel, the front desk finally answered and told us that maintenance had left for the day, and we needed to come and get the plunger. Breakfast was from 6:30 -9:30 a.m. At breakfast the next morning, we arrived at 8:30 a.m. The breakfast committee ran out of certain items and were not replenishing the items for all of the guests in the hotel to enjoy. The food was not up to par because they did not have food warmers in the breakfast area to keep them warm. I have never been to any Hilton Hotel that did not have warmers/or sternos to keep food warm as guests come through for the 3 - 4 hour breakfast period. The next day at breakfast, they ran out of items and never replenished them for the guests. The food was nasty, soggy, overly greasy, etc. There was a spill in the breafast area and thecwater was on the floor entirely too long. This hotel is in need of more staff to help them run things smoothly. One of the breakfast staff members also had all of her "big hair" out around the food without a hair net on, and the next day at breakfast, she had on a scarf as if she was going to bed. This is not "professional" on any "

"My check in experience, was exceptional. The hotel stay was amazingly beautiful. I love everything about this hotel.❤️ "

"It’s basically a motel. Not what we were expecting based upon the name and the price. "

"❤️❤️❤️"

"It was a very comfortable stay. Must say it was not meant for short ladies. The magnified mirror was above my head!! Kinda used to that. Bar was great and the food was delicious. We could tell they could have used a little more help in the kitchen."