8/10 Good
GARY
19 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GARY
Stayed 1 night in Mar 2025
Hotel Symphony
3.0 star property
Hotel Symphony provides a peaceful urban escape where travelers can recharge in a mineral hot spring after exploring the city sights
Choose dates to view prices
Photo gallery for Hotel Symphony
Located in the city center, Hotel Symphony combines relaxation with convenience. Visitors can soak in the indoor mineral hot spring, stroll through the garden, handle laundry needs on-site, enjoy meals at the restaurant, and browse the hotel's shopping options.
Reviews
7.87.8 out of 10
Good
Popular amenities
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Laundry room
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Comfort Japanese Style Room, 12 tatami, Non Smoking
Comfort Japanese Style Room, 12 tatami, Non Smoking
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Electric kettle
- 22 sq m
- 1 bedroom
- Sleeps 6
- 6 Single Futons
View all photos for Concept Japanese Style Room, 12 tatami [Sukiyaki] Non Smoking
![Concept Japanese Style Room, 12 tatami [Sukiyaki] Non Smoking | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/55000000/54820000/54818300/54818208/dafe13e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)
Concept Japanese Style Room, 12 tatami [Sukiyaki] Non Smoking
Highlights
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Toilet with electronic bidet
- 22 sq m
- 1 bedroom
- Sleeps 6
- 6 Single Futons
View all photos for Twin Room, Non Smoking
Twin Room, Non Smoking
9.09.0 out of 10
Wonderful
7 reviews
(7 reviews)
Highlights
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Electric kettle
- 36 sq m
- 1 bedroom
- Sleeps 2
- 2 Single Beds
View all photos for Twin Room, Non Smoking
Twin Room, Non Smoking
Highlights
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Electric kettle
- 36 sq m
- 1 bedroom
- Sleeps 2
- 2 Large Single Beds
View all photos for Single Room, Non Smoking
Single Room, Non Smoking
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Toilet with electronic bidet
Hairdryer
Electric kettle
- 14 sq m
- 1 bedroom
- Sleeps 1
- 1 Single Bed
View all photos for Twin Room [Cherry] Non Smoking
![Twin Room [Cherry] Non Smoking | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/55000000/54820000/54818300/54818208/843c351d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)
Twin Room [Cherry] Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Toilet with electronic bidet
Hairdryer
- 20 sq m
- 1 bedroom
- Sleeps 2
- 2 Single Beds
View all photos for Special Japanese-Western Room with hot spring [Gassan] Non Smoking
![Special Japanese-Western Room with hot spring [Gassan] Non Smoking | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/55000000/54820000/54818300/54818208/50130d45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)
Special Japanese-Western Room with hot spring [Gassan] Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Toilet with electronic bidet
Private bathroom
- 1 bedroom
- Sleeps 4
- 4 Single Beds
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About the area
Sagae is home to Hotel Symphony. Yamagata Prefectural Museum and Yamagata Museum of Science and Industry are local attractions and those in the mood for shopping can visit Yotteke Popora and S-PAL. Senshinan and Beni no Kura are also worth visiting. Visit our Sagae travel guide
1-3-13 Motomachi, Sagae, Yamagata, 991-0053
What's nearby
Zao Hot Springs Ski Resort43 min drive - 40.6 km- Sagae Park18 min walk - 1.6 km
- Yu Cherry Hot Spring3 min drive - 2.1 km
- Yamagata Castle21 min drive - 18.8 km
- Zao Sanroku Ropeway44 min drive - 41.3 km
Getting around
- Yamagata (GAJ)24 min drive
Restaurants
- Mise Caffe4 min walk
- つどい4 min walk
- そば酒場 そば増4 min walk
- ラーメン喜りん6 min walk
- 寿司長4 min walk
About this property
Hotel Symphony
Property highlights
An indoor mineral hot spring (onsen), shopping on-site and a garden are just a few of the amenities provided at Hotel Symphony. Free in-room WiFi is available to all guests, along with laundry facilities and a restaurant.
You'll also find perks such as:
- Free self-parking
- A 24-hour front desk, luggage storage and a lift
Room features
All guest rooms at Hotel Symphony feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
- Toilets with electronic bidets and hairdryers
- Flat-screen TVs with cable channels
- Fridges, electric kettles and heating
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Food and drink
- A restaurant
Things to do
- Full-service spa
- Shopping
Family friendly
- In-room refrigerator
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
Guest services
- Housekeeping (daily)
Outdoors
- Garden
Full-service spa
- Public indoor mineral hot springs (onsen)
- Public outdoor mineral hot springs (onsen)
- Yukata (Japanese robes)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bathroom
- Hair dryer
- Slippers
- Toilet with electronic bidet
- Towels provided
Entertainment
- Flat-screen TV with cable channels
Food and drink
- Electric kettle
- Refrigerator
More
- Air conditioning (climate-controlled)
- Desk
- Heating (climate-controlled)
- Phone
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Property is also known as
Hotel Symphony Sagae
Hotel Symphony Ryokan
Hotel Symphony Ryokan Sagae
Frequently asked questions
Is Hotel Symphony pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Symphony?
Self-parking is free at this property.
What time is check-in at Hotel Symphony?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Symphony?
Checkout is at 10:00 AM.
Where is Hotel Symphony located?
Situated in Sagae, this spa ryokan is 1.1 mi (1.8 km) from Sagae Park and within 3 miles (5 km) of Yu Cherry Hot Spring and Sagae Road Station Cherry Land. Jionji Temple and Tendo Onsen are also within 6 miles (10 km).
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Reviews
Hotel Symphony Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.2
Amenities
8.2
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 37 out of 124 reviews
10 - Excellent
37
Rating 8 - Good. 49 out of 124 reviews
8 - Good
49
Rating 6 - Okay. 29 out of 124 reviews
6 - Okay
29
Rating 4 - Poor. 6 out of 124 reviews
4 - Poor
6
Rating 2 - Terrible. 3 out of 124 reviews
2 - Terrible
3
Reviews
10/10 Excellent
あきら
26 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
昨年に続き2度目の利用です。
フロントの方々は皆、丁寧でした。大浴場あり、朝食も充実しておりとても良かったです。
あきら
Stayed 1 night in Feb 2026
6/10 Okay
博己
30 Nov 2025
Disliked: Property conditions & facilities
施設は老朽化していましたが不便はありませんでした。
温泉、身体に優しい朝食、無料のコーヒー最高でした。
またの機会があれば利用したいと思います。
博己
Stayed 5 nights in Nov 2025
4/10 Poor
Seiki
26 Nov 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
お湯が出ず、部屋でシャワーが使用できなかった
酷いすぎです
Seiki
Stayed 1 night in Nov 2025
6/10 Okay
みづき
30 Oct 2025
Disliked: Amenities
トイレが１箇所使えない状態だったのが少し不便を感じましたが他は特にありません。お世話になりました！
みづき
Stayed 1 night in Oct 2025
8/10 Good
Siu Wing Eric
29 Sep 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店設施尚算齊全，但溫泉浴池很小及sauna 及冷水池不能使用，有點失望。早餐款式不多及量小，我們於0745時進食早餐已停止加添食物，很不理想。客房尚算闊落整潔，職員服務態度良好。
Siu Wing Eric
Stayed 2 nights in Sep 2025
8/10 Good
??
19 Sep 2025
Liked: Cleanliness, staff & service
車椅子利用者には、段差が厳しかったが
スタッフが手伝って頂き、快適に過ごせました。
??
Stayed 2 nights in Sep 2025
8/10 Good
みちお
20 Aug 2025
Liked: Cleanliness, staff & service, property conditions & facilities
良かった♪
みちお
Stayed 1 night in Aug 2025
10/10 Excellent
こうた
16 Aug 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物自体は古いですが、スタッフの方々の対応が良かったことと、朝食が地元の郷土料理を多く提供していて種類も豊富で手作りしているものが多かったのでコスパ最高の宿でした。 また機会があれば利用したいです。
こうた
Stayed 1 night in Aug 2025
8/10 Good
ゆか
24 Jul 2025
Liked: Staff & service
建物は古いが駅前で便が良い。お風呂がとても熱くて長くつかれない。
ゆか
Stayed 3 nights in Jul 2025
8/10 Good
Verified traveller
9 Jul 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早めのチェックイン希望に配慮して頂き感謝しています。またスタッフの皆さんの挨拶がとても気持ち良かったです。
部屋、大浴場にヘアブラシの備付がなかったことが残念⁈
概ね満足して過ごすことができました。
Verified traveller
Stayed 1 night in Jul 2025
8/10 Good
Yuji
19 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities
ロビーでコーヒー飲み放題、とてもリラックスできました❣️ 因みに浴場は温泉です。露天風呂有り✌️
Yuji
Stayed 1 night in Jun 2025
6/10 Okay
????
2 May 2025
温泉よかったです。
????
Stayed 1 night in May 2025
10/10 Excellent
Masae
13 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食美味しかった
地産地消の物でご当地の物が出て美味しかった
Masae
Stayed 1 night in Apr 2025
10/10 Excellent
Verified traveller
13 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
月山スキー場の前泊で利用
建物は古いが手入れが行き届き清潔。朝食も郷土料理を中心にまごころ感じるサービスでした。
Verified traveller
Stayed 2 nights in Apr 2025
8/10 Good
chihping
15 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店老了，但就在火车站边，可以看出以前是个很好的酒店，但现在，只能说差强人意了，这区的温泉泉质不错，若能翻修一下重整旗鼓，一定能再造辉煌。
chihping
Stayed 1 night in Mar 2025
8/10 Good
さゆり
28 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities
広い和室でのんびりできました。夕食は食事処で気軽に取るのが良かったです。
さゆり
Stayed 1 night in Feb 2025
6/10 Okay
YUKO
25 Feb 2025
駅徒歩1分は、雪深いこの時期の夜移動にありがたかったです。
外観は歴史を感じますが、清掃が行き届いていて綺麗でした。
フロントの方も感じ良く接してくださいました。
YUKO
Stayed 1 night in Feb 2025
6/10 Okay
Hitoshi
25 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設自体は古めの建物ですが、清潔で快適に過ごせました。
また、朝食の一品一品が丁寧な味付けで大変美味しかったです。
Hitoshi
Stayed 1 night in Feb 2025
10/10 Excellent
masahiro
26 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子ども達を連れて行ったのですが、安心して過ごすことができました。
masahiro
Stayed 1 night in Jan 2025
10/10 Excellent
Tomoki
25 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
温泉があってリーズナブル
朝食バイキングもとても美味しかった
Tomoki
Stayed 1 night in Jan 2025
8/10 Good
Naomi
1 Dec 2024
去年に続き2度目の利用です
アクセスも比較的良く、大浴場があり温泉なので、のんびり入浴できて今年も良かったです。
Naomi
Stayed 1 night in Nov 2024
10/10 Excellent
コウキ
17 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
なし
コウキ
Stayed 1 night in Nov 2024
8/10 Good
cosmos
2 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は古いようですが、庭の手入れや清掃が隅々までいきわたっている清潔感を感じました。フリードリンクもコーヒーマシンで美味しくいただけ、温泉でリフレッシュできました。
cosmos
Stayed 1 night in Oct 2024
6/10 Okay
??
23 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車料金が無料で、平面なので駐車しやすく便利です。
要望として、朝食時間が7時からですが6時半に早めて頂ければ有難いです。
??
Stayed 1 night in Oct 2024