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Zao Onsen Zao Shiki No Hotel

3.0 star property
Travelers can soak in the natural mineral waters of an indoor hot spring or book expert spa services for some well-deserved relaxation

Choose dates to view prices

Zao Onsen Zao Shiki No Hotel offers a peaceful mountain retreat in Zaoonsen. Guests can rejuvenate in the mineral-rich indoor hot spring, schedule spa treatments, or savor a meal at the restaurant. The property provides free self parking and WiFi throughout.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is 4.322.166 ₫
4.804.254 ₫ total
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Japanese Modern Deluxe Twin Room, Non Smoking

Japanese Modern Deluxe Twin Room, Non Smoking | Free WiFi

Japanese Modern Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Deep-soaking bath
Private bathroom
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | Free WiFi

Junior Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Day bed
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Deep-soaking bath
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room Selected at Check-In Non smoking

Room Selected at Check-In Non smoking | Free WiFi

Room Selected at Check-In Non smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Deep-soaking bath
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Japanese Style Deluxe Twin Room Non smoking

Japanese Style Deluxe Twin Room Non smoking | Free WiFi

Japanese Style Deluxe Twin Room Non smoking

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Deep-soaking bath
Private bathroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Futon and 1 Single Sofa Bed

View all photos for Japanese Twin Room Non smoking

Free WiFi

Japanese Twin Room Non smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
Deep-soaking bath
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
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About the area

Zaoonsen, a neighbourhood in Yamagata, is home to Zao Onsen Zao Shiki No Hotel. Zao Hot Springs Ski Resort and Zao Sanroku Ropeway are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Lina World and Beni no Kura. Senshinan and Yamagata Museum of Science and Industry are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Yamagata travel guide
Map
1272, Zao-Onsen, Yamagata, Yamagata, 990-2301

What's nearby

  • Beautiful Frozen Forest Covered By Powder Snow On The Ropeway To The Hill Of Mount Zao Range, Zao Juhyo Festival, Yamagata , Japan
    Zao Hot Springs Ski Resort
    6 min walk - 0.6 km
  • Zao Sanroku Ropeway
    4 min walk - 0.4 km
  • Zao Chuo Ropeway
    8 min walk - 0.7 km
  • Zao Sky Cable
    18 min walk - 1.6 km
  • Zao Super Slider
    5 min drive - 2.1 km

Getting around

  • Akayu Station
    29 min drive
  • Yamagata (GAJ)
    49 min drive

Restaurants

  • どさん娘蔵王のいえ
    7 min walk
  • 蔵王レストラン パノラマ
    17 min drive
  • 音茶屋
    5 min walk
  • 奥村そばや
    11 min walk
  • トマトの森
    11 min drive

About this property

Zao Onsen Zao Shiki No Hotel

Ryokan near Zao Hot Springs Ski Resort
Zao Onsen Zao Shiki No Hotel provides amenities, such as an indoor mineral hot spring (onsen) and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Smoke-free property, 1 meeting room and a lift
  • Guest reviews give good marks for the overall condition
Room features
All guest rooms at Zao Onsen Zao Shiki No Hotel have comforts, such as air conditioning, as well as
More amenities include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • Fridges, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
This property's outdoor public bath is closed seasonally from late December to February 28.
Guests with dietary restrictions or food allergies should contact this property at least 2 days in advance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 6 and younger are not allowed at this property; all guests older than 6 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 6 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Zao Onsen Zao Shiki No Hotel Yamagata
Zao Onsen Zao Shiki No Yamagata
Zao Onsen Zao Shiki No
Zao Onsen Zao Shiki No Ryokan
Zao Onsen Zao Shiki No Hotel Ryokan
Zao Onsen Zao Shiki No Hotel Yamagata
Zao Onsen Zao Shiki No Hotel Ryokan Yamagata

Frequently asked questions

Is Zao Onsen Zao Shiki No Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Zao Onsen Zao Shiki No Hotel?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Zao Onsen Zao Shiki No Hotel on 15 Mar 2026 start from 4.322.166 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Zao Onsen Zao Shiki No Hotel?

Self-parking is free at this property.

What time is check-in at Zao Onsen Zao Shiki No Hotel?

Check-in start time: 2 PM; check-in end time: 7:00 AM.

What time is check-out at Zao Onsen Zao Shiki No Hotel?

Checkout is at 10 AM.

Where is Zao Onsen Zao Shiki No Hotel located?

Located in Zaoonsen, this spa ryokan is within a 10-minute walk of Zao Sanroku Ropeway and Zao Hot Springs Ski Resort. Zao Chuo Ropeway and Shiginoya Chinuma are also within 15 minutes.

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Reviews

Zao Onsen Zao Shiki No Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 123 out of 172 reviews
Rating 8 - Good. 37 out of 172 reviews
Rating 6 - Okay. 6 out of 172 reviews
Rating 4 - Poor. 2 out of 172 reviews
Rating 2 - Terrible. 4 out of 172 reviews

Reviews

10/10 Excellent

Yan Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers a pleasant stay, with delicious dining and courteous service. Additionally, the hotel features two hot spring pools with scenic views.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very welcoming, meals were executed very well, sulfur baths and open baths were very nice. Our room was large, comfortable and clean. Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best choice in town with the most meticulously prepared dinner and breakfast. newly built hotel rooms with all the great belts and whistles. great room, comfortable beds and fast wifi. highly recommend this hotel!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Kayuki

Liked: Amenities
Friendly and clean
Stayed 2 nights in May 2025

10/10 Excellent

Ching Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff delicious food!

Staff was very friendly, food was pretty good and service was so awesome! I do recommend it, and I do believe I will come back when I visit Yamagata.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing Staff and Comfortable Bed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chung Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 1 night, after exhausting snowboard activities. Parking friendly. Clean and decent hotel and room environment Excellent and helpful staff. Great Japanese dinner (added on booking). 5-star hotel experience. Would come back next time revisiting Zao
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff providing very good services, facilities maintained with high standards. A very good experience
Stayed 5 nights in Mar 2025

10/10 Excellent

Kant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. Rooms were spacious and cosy. Excellent experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this place was absolutely wonderful. The location was right beside the ski hill. The dinners and breakfast were incredible. The staff was very kind, the rooms were immaculate, and the choice of two Onsens - one outside and one inside was wonderful. Very quiet town - wonderfully relaxing vibe. Thank you so much!
Stayed 2 nights in Jan 2025

10/10 Excellent

KA PO

Liked: Cleanliness, staff & service, property conditions & facilities
Room tidy and clean, the view is great. foods taste good, staffs are nice and helpful. Better to have a clock in the hot spring that people can see how long they stay.

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the onsen facility. We also liked the dinner and breakfast. Staffs are very friendly. The pick up and drop-off service was excellent. Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

HSIN HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. It kinda expensive in ski season, but still the best choice at Zao, Yamagata. Smoking room is near the lobby, which is a really bad design, you can smell the stinks every time before taking the elevator. Overall, a great place to stay.

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is right next to the best base area at zao onsen resort! The junior suite was incredible, I really liked the Japanese styling with full western amenities. It was extremely spacious and having two in room ac units for the living room and bedroom was great. We never ate dinner at the hotel but my sister and I both really enjoyed the breakfast buffet both days we had it. Additionally despite a language barrier I found the service to be excellent. Hotel staff came out of the hotel to carry our bags in, and they were very helpful getting us shuttled to the bus station when we left. My only complaints are price and the indoor onsens. It was very expensive in early February, as nice as the room was, the rest of the facility didn’t quite match the price tag. Additionally the indoor onsen water smelled slightly of chlorine and doesn’t feel like it is sourced from the local sulfur springs. Personally I’d recommend skipping them and just going into town for the public baths unless it’s really late
Stayed 2 nights in Feb 2025

10/10 Excellent

Kai Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I truly enjoy our 3-days-2-nights stay at Zao Shiki No Hotel. This is our every first time visiting Zao, in Yamagata Prefecture. Free shuttle services are included to-and-fro between Yamagata Station and the hotel (with prior booking of the service) This is wonderful, and absolutely convenient. Check-in process is quick and smooth and the front-desk staff is able to communicate with us in English. The room assigned to us is on the 6 floor. It is so clean and spacious. We love the room! Breakfasts and dinners are included in our hotel booking. They are great! We enjoy our meals during our stay in the hotel. The staff in the restaurant are friendly and provide good services. Thank you for storing a bottle of Sake which I have ordered it during my dinner on the 1st night. Haha. I couldn't finish drinking the entire 300ml bottle of Sake by myself alone as my wife is not drinking it. The staff is willing to store and keep the bottle of my Sake so that I can enjoy it for my dinner on the 2nd day. Thank you team! We enjoy our stay! We will return some day in the future !
Stayed 2 nights in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect. The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Particularly excellent onsen!
Stayed 1 night in Apr 2025

2/10 Terrible

Jan

Disliked: Staff & service
We were very disappointed with our stay. We were astonished that in a hotel that also welcomes international guests, no one spoke English. The check-in process was unprofessional. Furthermore, we weren't informed that dinner reservations were required. When we wanted to eat, there was neither space nor food available – we ended up having to buy food in Lawson. This is absolutely unacceptable for us at this price point. We had expected significantly more and unfortunately cannot recommend this hotel to foreign guests. They took our money, but we didn't receive the service we expected.
Stayed 1 night in Nov 2025

10/10 Excellent

Wai Wa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

6/10 Okay

Pik YIng Catherine

Liked: Cleanliness, room comfort
“The overall experience at the hotel was decent, but the front desk staff had a cold attitude. Every time I needed assistance, they were perfunctory, just trying to send me away without really helping. They didn’t provide detailed explanations. For example, when I rented ski equipment, they didn’t measure my height and just randomly picked skis for me. They also didn’t explain how to handle or return the equipment afterwards. The hotel also sells sightseeing tickets with discounts, but the front desk staff didn’t mention that, so I ended up paying more money. There were further problems with other requests as well. As a major brand hotel, their service quality is definitely below standard. The room rates are not cheap either."
Stayed 6 nights in Feb 2025

10/10 Excellent

Ho Wang

Liked: Cleanliness, amenities, property conditions & facilities
交通安排完善，有免費專車接送山形駅及藏王巴士總站 職員態度友善，主動詢問是否需要協助及提供幫忙 房間空間廣闊，潔淨整齊一塵不染，好友共聚一流。設備如按摩椅、拖鞋、浴室用品為活動後提供救贖，溫泉氣氛配套完善 早餐自助餐選擇眾多，味道溫和飽暖。晚餐不論那款都色香味俱全，整天活動後補充營養
Stayed 2 nights in Feb 2026

10/10 Excellent

KEIICHI

Liked: Cleanliness, staff & service, property conditions & facilities
部屋がとても広くて寛げました。また、スタッフの方の対応、温泉、食事、すべて素晴らしく、とても楽しく滞在することができました。
Stayed 1 night in Nov 2025

8/10 Good

チュウジ

Liked: Cleanliness, property conditions & facilities
スタッフの方々が親切でした。 紅葉🍁もとても綺麗でした。
Stayed 1 night in Nov 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も広く、お部屋に菓子、果物が用意頂き美味しくいただきました。
Stayed 1 night in Oct 2025

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で従業員の対応が良かった 過干渉しないのが良かった
Stayed 1 night in Aug 2025